Implementation Specialist

1 week ago

Ottawa, Canada FigBytes Full time

**ACT TODAY. INSPIRE TOMORROW.**

FigBytes attracts passionate change-makers who are seeking the chance to build a better future and a healthier planet. For this team, personal and professional values are the same - which is why our integrated ESG platform supports organizations around the world with their sustainability goals, connecting data with purpose.

**With FigBytes, you will**:
**Experience our energy.**

Whether it’s through virtual parties, committee gatherings, group chats, happy hours, or yearly in-person retreats, everyone here bonds over cultivating change and cohesion within the business and beyond. You will immediately feel like part of the team when you join FigBytes. United by our common sense of purpose, you will feel positive energy as our team thrives and grows together.

**Plant new seeds.**

No two days are the same at this fast-growing company, which means you’ll have the flexibility to pursue new skills and experiences. Plus, we offer frequent Lunch + Learns, mentoring/buddy programs, and specialized Teams channels to nurture your curious side.

**Choose your future.**

At FigBytes, everyone gets the opportunity to design the company's future and work how they work best. That means you will own your role from top to bottom - we won't force you to adhere to a set schedule, dress code, office setup, or specific workflow. If you see an opportunity to change things for the better, we’re all ears

**What you’ll do**

In this role, you will translate the client’s needs into a configured solution, while ensuring clients have a fantastic experience working with your implementation team. To be successful as an Implementation Specialist, you need to work well as part of a team and have exceptional analytical, communication, and organizational skills. As a member of the FigBytes team, you will work with passionate individuals who care about our communities and the footprint we leave on our planet. What we do is so much more than software, its about a purposeful impact on everything around us.

**Responsibilities**
- Customizing software systems based on clients’ individual needs and specifications
- Communicating with clients throughout the software customization process to obtain feedback and approval
- Prioritize work effectively to adhere to project timelines
- Participate in client meetings as a member of the FigBytes implementation team
- Work with client to learn and understand their organizational needs and goals

**Requirements**:

- Experience in an implementation role
- Sustainability/GHG management background or a passion for it
- Post-secondary education in a related field
- Excellent communication skills
- The ability to multitask effectively and remain organized
- The ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Time management skills
- Proficiency in data management/Excel

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