Commercial Account Coordinator

6 months ago

Toronto, Canada EBlock Full time

Overview

A Commercial Account Coordinator will be a positive and energetic individual with a passion to work in the automotive auction business. This individual will be directly responsible for working within a team to provide support across various regions. The Commercial Account Coordinator will look after coordination between internal Operational teams, and the Sales team. This role will require maintenance of commercial account vehicle inventory, while ensuring information and data provided to different business units are accurate and up to date.

**Responsibilities**:
**What You Will Do**:
Handle Commercial Accounts affairs including the coordination of teams, maintenance of vehicle inventory, define processes, and develop best practices
Continually monitor and manage commercial account vehicle inventory
Ensure condition reports are accurately completed on a timely basis
Provide vehicle inventory reports as required by the account
Make Transport Arrangements of vehicle inventory for clients
Monitor vendor performance and recommend enhancements to processes
Schedule vehicles for auction sale
Provide auction pre-sale listings and ensure vehicle reserves are correct and vehicles are properly placed in the auction
Assemble and transmit all required post sale reports
Monitor receipt of vehicle registration documents and process payment to the account
Maintain a strong customer relationship through regular verbal and written communication and provide timely identification and resolution of issues, preferably before the account has brought them to our attention
Process payments and invoices in a timely manner
Oversee Accounts Receivable for all assigned commercial accounts
Coordinate communications and operations between the account and operational staff in order to manage receipt and release of vehicles and the arrangement of consumer redemptions of vehicles and/or property
Provide ongoing assessment of accounts current service level needs and bring any new service needs to the attention of your manager

**Qualifications**:
**What You Will Need**:
High School diploma, G.E.D. or equivalent
Post-Secondary diploma or degree in business or a technical field
Effective leadership skills, with a strong focus on operations and business processes
Experience in the car auction/auto industry an asset
Automotive knowledge with the ability to appraise vehicles is an asset
Strong customer service skills and telephone manner
Excellent communication skills both verbal and written
Ability to work with a high sense of urgency in a dynamic, fast-paced environment
Organized with the ability to work to tight deadlines and under pressure
Excellent administration skills
Experience with commercial accounts, sales and Microsoft Suite
Flexible and able to adapt to change quickly
Able to follow instructions and work using your own initiative

**Core Competencies**:
Customer Focus
Communication
Energy & Stress
Team Work
Quality Orientation
Time Management
Adaptability/ Flexibility
Decision Making and Judgement
Planning and Organizing
Problem Solving
Ethics and Integrity

**What We Offer**:
Competitive pay

Sales Incentive Bonus

Medical, Dental & Vision

401k/RSP with Match

Company paid Group Life/AD&D insurance

Paid time off (Vacation, Personal, Volunteer)

Flexible working environment

Continuous Learning

And an amazing culture to top it all off

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay range for this full-time position is $45,000.00 - $50,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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