Commercial Account Manager

5 days ago

Toronto, Canada Scotiabank Full time

Requisition ID: 172453

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
The Commercial Banking team in the Ontario region (Greater Toronto Area OR Ottawa) is looking for a dynamic self-starter who embraces a team environment and who shares our passion for helping Canadian businesses achieve their goals, to join our team as a Commercial Account Manager.

**Is This Role Right for You? In this role, you will**:

- Promotes the development and profitable growth of the commercial banking portfolio in an assigned market area
- Builds and maintain a market profile in an assigned market area with both internal and external contacts
- Manages an assigned credit portfolio for authorizations up to $10MM at an acceptable level of risk
- Develop and implement a marketing strategy to maximize business development opportunities for sustainable growth;
- Develop sales plans for prospects and existing customers;
- Identifying prospects/referrals from other internal/external networks;
- Partner with internal resources for non-credit related products
- Referring customers and prospects to the appropriate Commercial Banking segment and partners as appropriate.
- Building and maintaining an awareness of local market and general economic conditions
- Champions a high performance environment and contributes to an inclusive work environment.

**Commercial Account Manager Performance Objectives**:For this role reward planned and advice-based portfolio management of low to moderately complex Commercial relationships ($5MM - $25MM client annual revenue). You are responsible for the delivery of exceptional customer experience, cross sell, new client acquisition, revenue growth and referral activities within the Ontario region (Greater Toronto Area OR Ottawa). You have a passion for understanding clients’ businesses and proactively identify needs through sales activities such as face-to-face calls.

**Do you have the skills that will enable you to succeed in this role?**:

- The clients being serviced are generally within the same region although they could have operations across the country as well as in international locations. These clients will be both borrowing and non-borrowing. Borrowing Clients typically have lower to moderate complexity financial solutions.
- Strong organizational skills are necessary to manage significant data from multiple sources and balance various tasks from client service administration to borrower reporting processing to credit related support.
- The CAM will interact primarily with various internal partners which include: Global Risk Management, the Business Service Center, Enhanced Due Diligence Unit CRA, Small Business, Retail, Wealth Management, Global Banking and Markets, Payments and Cash Management and could include other partners as well as the Commercial Banking Executive Office.
- The CAM will also interact with external parties such as Solicitors, Accountants, Professional Service Providers and possibly External Bank Groups.
- The CAM continually works with clients providing service consistent with Scotia Service Standards, Complaint Resolution Standards and Procedures. The CRM looks for opportunities to promote the sale of bank product and services.
- Bilingualism in French and English is a requirement for the position

**What's in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- A competitive compensation and benefits package
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers

Location(s): Canada : Ontario : Toronto || Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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