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Commercial Account Representative

1 month ago

Toronto, Canada KAR Global Full time

**Hybrid Opportunity: In-Office - Monday & Tuesday**

Working as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts.

**Responsibilities**
- Ensure sales vehicles meet specifications by receiving condition reports, assessing, and obtaining authorization for repairs and preparing necessary work order forms
- Coordinates the inventory and sale of vehicles by entering data into the system, transmitting data to customer’s computer systems, selecting vehicles to be featured on the internet, generating sales agreements, and determining vehicle line ups
- Generates/prepares reports by gathering data from computerized systems (i.e., inventory reports and sales summary)
- Ensures customer satisfaction by communicating with clients, identifying & resolving issues in a timely manner
- Process payments transmit sale & file sales transactions in a timely manner
- Other duties as required

**Requirements, Qualifications and Experience**
- Automotive knowledge with the ability to appraise vehicles is an asset
- Must be able to multi-task
- Ability to identify value added repairs
- A process minded individual who can quickly evaluate situations, implement solutions and work well in a very fast-paced environment
- Strong customer service and communication skills
- Self-starter who can assess work volumes and ensure timely completion of these prioritized tasks.
- Must be able to work with mínimal supervision
- Bilingual would be an asset