Individual Giving Coordinator

2 weeks ago


Markham, Canada Starlight Children's Foundation Canada Full time

Starlight Children’s Foundation® Canada has been dedicated to brightening the lives of seriously ill children and their families for over 30 years. Focusing on the family as a whole, our mission is to bring joy, laughter, relief and a whole lot of smiles. Our large variety of in-hospital and outpatient programs help bring back some strength, hope and lost childhood by being that reliable and shining star in a dark and stormy sky.

**Job Title**

**Individual Giving Coordinator**

**Reports To**

Executive Director, Ontario Office

**Location**

Toronto, Ontario

**Job Purpose**

**Major Duties/Responsibilities**
- Plan and implement a planned giving program including stewardship events with donors, direct mail campaigns, letter correspondence, telephone campaigns, memberships, strategic work plan, etc.
- Manage, market, and implement a growth strategy for the in-memoriam and tribute programs
- Maintain a communication schedule and list of donors
- Record all interactions with donors on Raiser’s Edge database
- Strategize, identify and research current and potential major donors with a view to cultivating a financial relationship
- Create and maintain a donor recognition program
- Lead and develop strategy for a comprehensive digital fundraising program with the goal of maximizing recurring and single gift revenue
- Oversee the implementation of digital fundraising and stewardship campaigns, including search engine marketing, social media, and digital advertising
- Manage the digital peer-to-peer fundraising platform and programs, with continual program improvements to meet the needs of the organization
- Oversee and create a positive donor experience for people fundraising on behalf of, or donating to Starlight, through the peer-to-peer platform
- Manage mobile giving program, developing opportunities and strategies to maximize revenue
- Professional and/or personal experience in gaming and streaming platforms - including Twitch and Discord - is considered an asset.

**Requirements/Qualifications**
- At least two years of experience leading an individual giving program including donor engagement through events and campaigns
- Proven experience and an outstanding track record of success in managing end-to-end and ongoing direct marketing campaigns 1-3 years successful experience in fundraising, management, and one-on-one solicitation
- Demonstrated ability to build long-term relationships with a wide variety of stakeholders in a positive, engaging manner
- Additional successful experience in funds development including, proposal writing, prospect research, volunteer management, annual individual giving campaigns, capital campaigns, and donor cultivation and recognition
- Must have excellent written and verbal communication skills, including superior customer service attributes, a professional demeanor and a positive attitude
- Must be extremely well organized, flexible and detail-oriented, with the ability to manage multiple priorities and meet tight deadlines
- Proficient computer skills and the ability to work with Microsoft Office software including Word and Excel
- Raiser’s Edge or other database experience is an asset
- Confident public speaking and able to express ideas verbally and in writing
- Valid driver’s license and access to a vehicle
- Successful completion of criminal and voluntary sector background check

**Applicants**

Starlight will accommodate the needs of people with disabilities in our hiring process.

Salary commensurate with experience.

**Salary**: $31,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Markham, ON



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