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Automation Service Solutions Co-op
3 months ago
**Location**: Cambridge, ON (Onsite)
It’s an Exciting Time at Eclipse
Eclipse Automation is now part of Accenture Industry X, and together we will design and build the future in unprecedented ways For over 20 years, Eclipse has provided leading-edge automation solutions, and now we are able to increase the scale of our expertise by being a part of the Accenture family.
What we do
In short, Eclipse makes the world a better place. We design and build systems that help big brands make leading-edge products, including electric vehicles, electronics, consumer products, medical devices, and industrial equipment, as well as sustainable energy solutions.
If you’re looking for an outstanding co-op experience, join our team of innovators, thinkers, and doers. We’ve earned a reputation as the know-how people, and we will share our know-how and expertise with you to help you learn and succeed. It is important to us that our students are seen as equal members of our team. You can trust that you will be given meaningful assignments that will help us deliver our commitments to clients. As a Co-op at Eclipse Automation, you will be welcomed onto a dynamic world-wide team of over 900 experts, visionaries, dreamers, and builders whose know-how is unparalleled. You can help us design and build the future, one innovation at a time.
Where we are
Headquarters is a 45-minute drive west of Toronto, in Cambridge, ON, one of the largest cities in the Region of Waterloo, which is also known as Canada’s hub of tech innovation. This is where we started back in 2001, and we’ve been growing and expanding ever since. Today, Eclipse has twenty sites across 5 countries over 3 continents.
**Here's what we offer you**:
- Hands-on experience working for one of the largest and fastest growing automation companies on the globe
- Access to Eclipse’s network of industry professionals who will support and coach you
- Variety - our Co-ops love that every day is different
- Opportunities to work on projects for highly recognized brands
- On-site gym
- Free snacks
- Fun events and celebrations throughout the year
- Potential full-time work after you graduate
Role Overview
About Our Business Operations Teams
Our Business Operations teams are the fuel that keeps our organization running at hyper speed. They’re Human Resources, Marketing & Communications, Accounting, Supply Chain, Sales and more. They don’t build robots, but what they do is just as important and just as cutting-edge. That’s why we need innovators, dreamers, and do-ers just like you - the ones with the know-how to get a project off the ground, to help us keep shaping and building the future of our communities.
Reporting to the Service Manager - North America, the Automation Service Solutions Co-op will work directly with the Service teams to ensure projects are met on budget. The incumbent will work with the management and department personnel to deliver the Eclipse Vision and the Eclipse Entrepreneurial Culture.
**Primary Responsibilities**:
- Assist in the preparation of technical proposals, including quotations for systems sales, service support, spare parts, training, equipment retrofits and system relocations
- Assist in the process of invoicing service work, including spare parts orders, system projects, service visits, and service support
- Follow up with customers regarding service issues and warranty claims as per the Service Solutions Specialist
- Assist with effectively manage customer expectation, understanding their business needs while determining potential opportunities for further relationship growth and partnership with Eclipse
- Schedule and allocate resources to ensure that service jobs are properly staffed
**Qualifications**:
- Currently enrolled in a post-secondary business (administration, marketing, finance, commerce) or engineering degree, diploma or equivalent, specializing in mechanical, electrical, systems or computer engineering.
- Strong organizational skills
- Ability to establish priorities and work without supervision
- A self-starter with the ability to work as part of a team in a fast-paced environment with mínimal supervision
This position is a contract co-op/student role, starting January 2025. Students should be enrolled in a post-secondary academic program requiring a co-op work term.
Eclipse is an AODA compliant organization, and accommodations are available upon request.
We support an environment where teams work together and where people can learn, grow, and thrive.
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