Office Administrator
5 months ago
About us:
Southwood Dental Studio has built an excellent reputation within London and the surrounding communities. We are known for our friendly, family-oriented, professional practice with doctors and staff who truly care about our patients’ health and well-being. We serve the areas of Colonel Talbot, Southdale, Fanshawe, Highbury (Kilally), and Adelaide.
At Southwood Dental Studio, the technology we use helps us provide patients with efficient dental care including dental lasers, digital x-rays and intraoral scanners.
With 4.8 stars on Google reviews, evidently shows our exceptional patient service, commitment to continuous learning and innovative technology.
Schedule: Full-Time
Monday
- Friday - every other Saturday
Benefits of Joining Our Team:
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
**Responsibilities**:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset
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