Project Coordinator: Food Security Program

2 weeks ago

Calgary, Canada Diversecities Full time

**About the Organization**

Founded initially as the Calgary Chinese Community Service Association (CCCSA) in 1978 and rebranded in 2021 as Diversecities, we are a community-based organization with the mission to create an inclusive and supportive society where all people have full and equitable access to all aspects of Canadian society. Our vision is to continue working on making Calgary and surrounding areas a welcoming home for immigrants of any cultural and ethnic origins where they can feel citizens meaningfully engaged in the community. We take part in building a more inclusive society by addressing cultural, social, economic, and language barriers and acting as a bridge to private and public institutions.

Diversecities is a community service organization that assists Calgarians in four key life areas: (a) economic integration, (b) social connection, (c) well-being, and (d) learning. These four key life areas are addressed through delivering programs and services that form Diversecities’ five pillars: Law & Advocacy, Bridge to the Community, Child & Youth, Health & Wellness, and Food Security.

**About the Program**

The Green Day Program is a Diversecities that began five years ago as a response to the increasing necessity for food security that low-income and vulnerable clients were facing. For this program, Diversecities access the Calgary Community Kitchen warehouse twice a week to retrieve food donations to be organized and handed out to vulnerable and low-income seniors members of the Calgary Chinese community. In addition, the organization coordinates with businesses and supermarket chains for food donation that is pick-up at different locations and retrieved at Diversecities’ offices by volunteers.

**About the Role**

This role report directly to the Chief Executive Officer and supervise volunteers and, eventually, summer and practitioner students.

This is a 6-month Part-Time role (21 hours per week) with the possibility of becoming a permanent position. This position has a compensation of $21 an hour, plus employment benefits, gas expenses and professional development opportunities.

**Starting date is July 17th, 2023 (desire).**

**Role Description & Responsibilities**:
Coordinate and secure Food Donations:

- Responsible for connecting with private businesses and supermarkets to create or expand agreements for food donations for the program
- Responsible for collecting or coordinating the pick-up of food donation leave at Diversecities main offices to be storage at Green Day’s office
- Coordinate volunteers for picking up and delivering food donations and food packing
- Follow best practices, health and safety and sanitary regulations to handle and store food donations and packages

Client Support and Program Promotion:

- Responsible for coordinating with Diversecities’ Communications Department material for program promotion
- Organize and communicates with clients about their appointments to retrieve or deliver food hampers
- Collect clients’ feedback and surveys
- Delivery or organize volunteers to deliver food packages to clients

Leadership & Community Engagement:

- Be responsible for developing and updating the organization’s strategies and policies to recruit, train, mentor and supervise suitable volunteers for the program’s activities

Administrative & Office Duties
- Maintain program documentation updates by practicing best practices in clients’ file administration and data entry
- Provide guidance and supervision to volunteers and, eventually, summer and practitioner students attached to the program.
- Prepare monthly and quarterly statistical and narrative reports on program outcomes.
- Presenting monthly activities programs and updating them when necessary
- Provide support to the CEO to prepare programs, activities proposals, and reports when required.
- Attend and participate in all required staff meetings and training
- Represent Diversecities by attending relevant external meetings when requested.
- Identify any improvement opportunity within the program and communicate it to the CEO.
- General office duties as needed

**Qualifications & Skills**:
Education, training and experience:

- Education in a human services or social field (recommended but not mandatory)
- Experience in previous customer service roles.
- Track record of experience in non-profit project or program coordination and evaluation (desire)
- Experience recruiting, training and supervising volunteers.
- Awareness and understanding of pertinent challenges and social issues for immigrants or members of multi-ethnic family backgrounds (desire)
- Experience working with clients in culturally and linguistically diverse environments and providing services to clients with limited or non-English skills.
- Experience managing Microsoft Office, SharePoint and CRM systems

Personal skills:

- Excellent English skills, written and verbal
- Fluent in Chinese (mandatory).
- A self-starter who can work

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