Front Desk Agent with Staff Accommodation Available

3 months ago


Fernie, Canada Park Place Lodge Full time

Park Place Lodge is currently seeking an enthusiastic, friendly, and motivated individual to join our Guest Services team.

The duties of this position include:

- Maintaining an inventory of hotel vacancies, reservations, and room assignments
- Registering arriving guests and assigning rooms
- Provide extensive information about hotel services and facilities, as well as insight and information about the community
- Respond promptly and appropriately to guest complaints
- Compile and check daily records
- Maintain guest portfolios and accounts
- Manage receipts and vouchers using both computerized and manual systems
- Provide invoices and statements
- Cash handling
- Handle the departure of guests including receiving payments
- Operation of hotel software
- Multi-line switchboard operation
- Have strong organizational skills
- Be self motivated
- Have exceptional telephone manners
- Have a positive attitude and demeanor
- Be willing to sell packages and vacations
- Be able to work unsupervised
- Be comfortable working under pressure and through periods of high customer demand

Prior experience is preferred, but not essential. Familiarity with RoomMaster or similar software is highly beneficial.

Working for Park Place Lodge you will receive some great Job Incentives: - Hotel room discounts for friends and family - Competitive wages - Staff discounts in the Pub and Spirits Cold Beer and Wine Store - Fitness credit - Dental - Discounted ski pass - Free soup, pop, coffee and tea

**Job Types**: Full-time, Permanent

Pay: $19.50 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking
- Paid time off
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekends as needed

**Experience**:

- Front Desk: 2 years (required)

Work Location: In person


  • Breakfast Cook

    2 months ago


    Fernie, Canada Park Place Lodge Full time

    **MID November Start - accommodation available for full time position** The Park Place Lodge is actively seeking a Breakfast Line Cook to join our team! - Work with mínimal supervision - Available weekdays, weekends, holidays and cover other shifts as Kitchen management sees fit - Available to work a variety of shifts - Work in high pressure situation...


  • Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    About the RoleWe are seeking a highly skilled and customer-focused Hotel Night Auditor to join our team at Best Western Fernie Plus Mountain Lodge. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests while ensuring the smooth operation of our hotel.


  • Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Job SummaryThe Front Desk Clerk at Best Western Fernie Plus Mountain Lodge is responsible for registering arriving guests, assigning rooms, and processing group arrivals and departures. The ideal candidate will have excellent communication skills and be able to provide exceptional guest service.Key ResponsibilitiesRegister arriving guests and assign...


  • Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Job Summary:Best Western Fernie Plus Mountain Lodge is seeking a skilled Front Desk Clerk to provide exceptional guest service and maintain a smooth operation of our hotel.Key Responsibilities:Register and assign rooms to arriving guests, ensuring seamless check-in and check-out processesProcess group arrivals and departures, taking into account room...


  • Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Job SummaryWe are seeking a detail-oriented Hotel Front Desk Associate to join our team at the Best Western Fernie Plus Mountain Lodge. As a key member of our front office staff, you will be responsible for ensuring seamless guest experiences from arrival to departure.About the RoleThis is a permanent position offering 40 hours of work per week.The ideal...


  • Fernie, Canada Park Place Lodge Full time

    Park Place Lodge is currently seeking energetic and reliable individuals to join our Housekeeping team, starting as soon as possible. Our Housekeeping staff must be enthusiastic and friendly with a keen eye for detail. Our housekeeping and janitorial duties include: - Sweeping, mopping, and vacuuming floors - Dusting furniture and other areas -...


  • Fernie, Canada Canadas Best Value Inn Full time

    Canadas Best Value Inn Fernie is looking for a full-time housekeeper/Front Desk starting the end of October. We are looking for a reliable, independent, hard working individual to join our team. $20/hour Work Remotely - No **Job Types**: Full-time, Part-time Pay: $19.00 per hour Additional pay: - Overtime pay - Tips **Benefits**: - On-site...


  • Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Job DescriptionWe are seeking a skilled Front Desk Hospitality Specialist to join our team at the Best Western Fernie Plus Mountain Lodge.About the RoleThis is a permanent position with a 40-hour workweek, offering a competitive salary and a comprehensive benefits package.Key ResponsibilitiesRegister arriving guests and assign rooms in a friendly and...

  • Front Desk Associate

    2 weeks ago


    Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    The Best Western Fernie Plus Mountain Lodge is seeking a highly skilled and enthusiastic Front Desk Associate to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay with us is memorable.About the RoleThis is a permanent position working 40 hours per week, offering...


  • Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    We are seeking a highly motivated and organized Hotel Front Desk Representative to join our team at the Best Western Fernie Plus Mountain Lodge.About the JobThis is a full-time position that involves providing exceptional customer service to our guests, handling room reservations and assignments, and maintaining accurate records of hotel operations.The...

  • Hospitality Manager

    4 weeks ago


    Fernie, Canada Himalayan Spice Bistro Ltd. Full time

    Himalayan Spice Bistro Ltd. seeks a seasoned Accommodation Manager to develop and implement policies and procedures for daily operations, ensuring seamless guest experiences. Key responsibilities include recruiting and hiring staff, supervising team members, and performing front desk duties. The ideal candidate will have experience in hotel administration...

  • Evening Line/prep Cook

    2 months ago


    Fernie, Canada Park Place Lodge Full time

    **The Park Place Lodge is actively seeking a Line Cook to join our team!** **Job Description**: - Work with mínimal supervision - Available weekdays, weekends, holidays and cover other shifts as Kitchen management sees fit - Available to work a variety of shifts - Work in high pressure situation while maintaining a level-headed demeanor - Follow &...


  • Fernie, Canada Park Place Lodge Full time

    The Park Place Lodge is looking for a self-motivated and enthusiastic individual to fill a full time position in The Bistro Restaurant at Park Place Lodge as our Bistro and Banquets Attendant - required shifts are Monday - Friday 6am - 12pm. The following criteria must be met: - An excellent communicator with an outgoing personality - A self-starter with...


  • Fernie, Canada Park Place Lodge Full time

    The Park Place Lodge is looking for a self-motivated and enthusiastic individual to fill a full time position in The Bistro Restaurant at Park Place Lodge as our Bistro and Banquets Attendant. This is a set schedule Monday - Friday 6am - 12pm with the need to stay until 2pm if there are banquets. The following criteria must be met: - An excellent...

  • front desk agent

    3 months ago


    Fernie, Canada FERNIE STANFORD HOTEL & RESORT Full time

    Education: Expérience: EducationNo degree, certificate or diplomaTasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Take, cancel and change room reservationsProvide information on hotel facilities and servicesProcess guests' departures, calculate charges and receive paymentsAnswer telephone and...

  • front desk agent

    3 months ago


    Fernie, Canada FERNIE STANFORD HOTEL & RESORT Full time

    Education: No degree, certificate or diplomaExperience: Experience an assetTasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Take, cancel and change room reservationsProvide information on hotel facilities and servicesProcess guests' departures, calculate charges and receive paymentsAnswer telephone...

  • Front Desk Agent

    6 months ago


    Fernie, Canada Canadas Best Value Inn Full time

    Possible leadership position - Will train, no experience needed. - Check guests in/out - Create reservations via phone and in person - Receive phone calls - Answer questions regarding the property and services - Guest relations. - Folding laundry - Cleaning the office and breakfast area - Cleaning pool and pool area (training provided) **Job Types**:...


  • Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    OverviewThe Best Western Fernie Plus Mountain Lodge is seeking a skilled and enthusiastic Hospitality Front Office Coordinator to join our team. This permanent position offers an attractive salary of $42,000 per year, along with a comprehensive benefits package.About the RoleWe are looking for a highly organized and detail-oriented individual who can...


  • Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    About the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Hotel Night Auditor at Best Western Fernie Plus Mountain Lodge. This is a permanent position working 40 hours per week with opportunities for advancement.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely and efficient manner.Process group...


  • Fernie, Canada Himalayan Spice Bistro Ltd. Full time

    Himalayan Spice Bistro Ltd. is looking for a skilled and organized Hostel Operations Manager to oversee the daily operations of our hostel.About the JobWe are seeking an experienced individual with excellent leadership skills to manage our hostel staff, develop policies, and implement procedures to ensure smooth day-to-day operations.ResponsibilitiesPolicies...