front desk agent

3 months ago


Fernie, Canada FERNIE STANFORD HOTEL & RESORT Full time
  • Education: No degree, certificate or diploma
  • Experience: Experience an assetTasks
  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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