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Project Manager, Operational Readiness

2 months ago


Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
**Project Manager - Operational Readiness - Patient Support Centre - 14 months contract (potential for contract extension)**

The Hospital for Sick Children (SickKids) has initiated a major campus redevelopment project known as Project Horizon (PH). This is a multi-year multi-phase project that involves the construction of two new facilities: an administrative office building known as the Patient Support Centre (PSC) and a clinical care building known as the Patient Care Centre (PCC). Along with the construction of these two new buildings, The Early Works phases of the project includes renovation, infrastructure, and demolition projects and the complete renovation and expansion of the Burton Wing. **The Operational Readiness team is critical to managing the direct and indirect impact of the project on the people experience** (for patients and their families/caregivers, staff, students, and volunteers).

Project Horizon is looking for an enthusiastic and passionate** Project Manager** to join the Operational Readiness team for the PSC phase of the project for 14 months (potential for contract extension), reporting into the Director, Change Engagement and Work Experience, and working closely with the Senior Project Manager. This role will be responsible for supporting Operational Readiness and Transformation Initiatives of the PSC, and will require leadership, compassion, collaboration, and negotiation skills, who can lead with a can-do attitude, and can manage the project activities in a timely manner.

This role will be integral to identifying, defining, organizing, and implementing the deliverables and tasks that are required for the activation and occupation of new spaces in a logical, timely, safe, and cost-effective manner.

**Here’s What You’ll Get to Do**:
**Operational Readiness Project Management**
- Work closely with the Senior Project Manager, Operational Readiness and Transition Planning to assist in the development and maintenance of the project documents and tools e.g. Project Work Plan, Project logs, and assisting in the development or review of guidelines, policies, templates, forms and Intranet information to support project activities and processes
- Assist the Programs and Services to optimize the goals of the redevelopment project, by leading and/or facilitating working groups by liaising between the Program Champions and the Operational Readiness team to drive the project plan for the assigned areas
- Collaborate and meet with users and Program Change Champions to evaluate their needs, investigate options, and make high level recommendations on approaches to resolve their needs or challenges within the scope of the project
- Identify potential risks related to the operational readiness and transition planning and coordinate the mitigation plans with the respective teams
- Contribute to the Operational Readiness Steering Committee by providing status reporting and a loop back on decisions and direction from the committee to the assigned areas
- Work closely with the working group leads and project Leads to ensure objectives of each meeting are complete and follow up items are documented
- Communicate project results to the Director, Senior Project Manager and key shareholders, and makes recommendations to project shareholders (as appropriate) regarding the long-term implementation of project initiatives based on learning gained during the project lifecycle

**Relationship Management**
- Act as an ambassador for Project Horizon and PSC Operational Readiness to internal shareholders
- Work closely with program leaders and key shareholders from the following areas in the development, implementation, and monitoring of program-specific operational readiness plans:

- Technical Leads and Facilities to ensure continued alignment of operational readiness to project deliverables
- Communication team to ensure implementation of communication plan for the internal shareholder groups, and identify new communication ne


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