People Operations Coordinator

5 months ago


Toronto, Canada Ontario Teachers' Pension Plan Full time

People Operations Coordinator (12-Month Contract)

The opportunity

Who you'll work with

As part of a diverse team, you will partner with the Shared Services, HRIS and Payroll team, along with other members within P&C teams from Talent, Talent Attraction Total Rewards, Business Partners. As a valued member of the People Operations team, you will learn from team members and provide support on people analytics, Workday, Degreed, ServiceNow and Success Finder activities and tasks.

What you'll do-
- Assist with operational activities related to the certification programs- Responsible for operational activities related to Workday and Degreed, including but not limited to setting up lessons, programs, campaigns, pathways, tracking attendance, notifications, reporting, monitoring learning compliance and follow up etc.- Assist with identification/troubleshoot and testing of issues within our Talent Systems, partnering with key team members- Maintain work instructions on processes- Respond to ad hoc report requests and identify opportunities to automate reporting delivery where possible-
- Assist with answering tickets within ServiceNow Case Management Tool to adhere to service level agreements- Maintain the privacy and confidentiality of people information- Perform and prioritize multiple tasks under time constraints with accuracy- Work with the team to maintain a balanced workload and service level agreements ensuring a cooperative working relationship- Perform other duties as assigned by Manager and People Operations Director and contribute to other P&C initiatives as needed

What you'll need- A post-secondary education- HR certificate or in progress- Ability to manage, perform and prioritize multiple priorities under time constraints- Perform detailed tasks with accuracy and mínimal supervision- Excellent communication and interpersonal skills (written and verbal) at all levels in the organization- Clear process focus and organized- Communicate effectively both orally and in writing with employees and managers, to maintain confidentiality in daily operations- Customer service focused

LI-OTPP, #LI-ER1, #LI-Hybrid

What we’re offering- Competitive compensation- Numerous opportunities for professional growth and development- A flexible/hybrid work environment combining in office collaboration and remote working- Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year- Employee discount programs including Edvantage and Perkopolis- Degreed: a digital platform that helps you quickly and easily discover, share, and track various learning resources — from courses to videos to articles and more

At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves. To learn more about our commitment to Diversity, Equity and Inclusion, check out

Life at Teachers'.

How to apply

The privacy of your personal information is important to us. Please visit our

Privacy Centre

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Functional Areas:
People & Culture
Requisition ID:

5526



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