Communications and Engagement Coordinator

2 weeks ago

North Bay, Canada Nipissing Wellness Ontario Health Team Full time

**OPPORTUNITY TO JOIN OUR TEAM**

Job Title **:Communications and Engagement Coordinator**

Reports to: Executive Lead

Status: Full-time contract **Jan 8/2024 - Dec 31/2024 with opportunity for renewal**

The Nipissing Wellness Ontario Health Team (NW OHT) has formed in response to the
Ministry of Health’s ongoing restructuring of our provincial healthcare system. To date we are a collaborative group of 30+ partners and affiliates who are working together with patients, families, and caregivers, to enhance healthcare across the Nipissing district. We are looking to hire a team-oriented, motivated individual with a working knowledge of our healthcare system to be our Communications and Engagement

**Responsibilities**:

- Update and operationalize NW OHT 24-25 communication plan
- Ensure accurate and comprehensive web content to engage and inform our stakeholders
- Develop a strong online presence by maintaining the NW OHT website and creating a social media presence
- Plan, organize, and implement internal and external communication plans and activities. This includes researching, writing, and editing content for materials such as quarterly newsletters, external press releases, press conferences, in
- house publications, project reports, audio-visual, etc.
- Be the direct contact for all media related inquiries and facilitate interviews with the appropriate spokesperson(s).
- Work with PFCC and NWOHT Collaboration Council to co-design and launch community engagement strategy
- Engage with NWOHT partner organization communications leads to ensure co
- ordinated and integrated approach to communication and community engagement
- Partner with NWOHT working groups to create and deploy integrated communications campaigns that meet NWOHT goals and objectives
- Monitor and report on progress
- Lead development of influential engagement for various target audiences and stakeholders including briefing notes, presentations, speaking notes, key messages, updates, and external newsletters
- Support the organization and execution of town hall style meetings, and other community engagement events, to engage the public and regional partners in the work of the NW OHT
- Embed in all NWOHT work the shared vision, values and guiding principles including principles of equity, diversity, and inclusion.
- Organize and oversee logistics for events
- Work in close collaboration with NW OHT Executive
- Other duties as required

**QUALIFICATIONS AND EXPERIENCE**:
**Education**:

- Undergraduate Degree in communications/public relations, English, journalism, marketing, public health, healthcare administration, or equivalent experience.

**Experience**:
A minimum of 5 years working in public relations or communications, preferably within the health and social services sectors.

**Job Specific Competencies**:

- Exceptional interpersonal, written, and verbal communication skills in both official languages, including the ability to demonstrate tact and diplomacy with diverse groups of stakeholders, including patients, front-line healthcare providers, community agencies, and healthcare administrators.
- Demonstrated ability to write and edit clear, engaging and grammatically correct content targeted to different audiences.
- The ability to multitask and set priorities, managing time effectively.
- Possesses a high level of accountability and proven capability to identify opportunities, take initiative, and think through future implications.
- Maintain a project calendar and deliver communications within assigned deadlines.
- Demonstrated experience implementing engagement and communication plans
- Demonstrated experience building connections with diverse stakeholders and audiences
- Ability to manage complex demands independently in a fast-paced environment
- Creative, professional, self-motivated, and constantly looking to implement best practices in all areas of communications.
- Demonstrated advanced computer skills (Microsoft Office - PowerPoint, Word,
Excel, and Adobe products).
- Previous, relevant experience in a healthcare context.
- Graphic design skills and video/multimedia production are considered an asset.
- Ability to communicate (oral and written) effectively in both official languages required
- Demonstrated awareness of First Nations / Inuit / Metis culture and communication needs
- Awareness of AODA standards and ability to support full compliance across

NWOHT
- Understanding of, and commitment to, the NW OHT’s vision and values
- Awareness of Ontario Patient, Family and Caregiver Declaration of Values
- Awareness of NWOHT PFCC Partnership and Engagement Strategy

**Knowledge**

Knowledge of engagement frameworks/theories
Knowledge of patient partnership strategies
Knowledge of Health Equity, Diversity and Inclusion
Knowledge of AODA standards
Awareness of OHTs and Connecting Care Act (2019)
Microsoft Word, Outlook, MS Teams, Power Point, Excel
Video conferencing and virtual engagement platforms
Knowledge of socia

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