Communications Coordinator

2 weeks ago

North Bay, Canada Canadian Mental Health Association- North Bay and District Full time

**JOB POSTING**

**Competition Number NU 2023-09**

**Union/Non-Union**: Non-Union
**Position**: Communications Coordinator
**Status**: Temporary Full Time
**Program**: Administration
**Initially assigned to**: Main Office

**Purpose**:
Under the general supervision of the Director of Communications and Governmental Affairs, the Communications Coordinator is responsible for providing internal and external communications support for CMHA, North Bay and District, including content creation, social and digital media communications and event coordination. The Communications Coordinator will work independently and within the team on activities related to corporate communications, public relations, social media and marketing, training and education, and awareness campaigns that support the mission, vision, core values and principles of the Organization. Due to the nature of this position, there may be an opportunity for the work to be done remotely.

**Education and training**:

- University degree or equivalent experience in a related discipline i.e., Journalism, PR, Communications

**Requirements**:

- A negative Police Vulnerable Sector Check
- A valid Class G driver’s license and proof of insurance
- Daily access to a reliable vehicle
- Able to lift at a minimum 20 lb from squatting to standing position
- Working knowledge of (or willingness to learn) the _Acts_ that may arise to complete the duties of the job (i.e. _Ministry of Health and Long-term Care Act_, _Occupational Health and Safety Act_ and the _Health Care Consent Act_)
- Bilingualism (English/French) is an asset

**Experience**:

- Experience in a charitable or non-profit environment, with a focus on health, mental health or public health is an asset

**Duties**:

- Improve the Organization’s social media presence employing strong social media management skills, including analytics and strategies for increasing reach and impact
- Handle social media, website, and intranet updates, including graphics, uploading, SEO
- Create and promote engaging content: o Write and edit web articles, social media posts, press releases, key messages, to promote and publicize programs, initiatives, and campaigns
- Support day-to-day operations: o Effectively manage workflow and timelines pertaining to a variety of marketing communications projects simultaneously, in various stages of completion o Actively participate in team meetings and provide input/suggestion/feedback
- Compile monthly reports indicating social and digital media performance
- Work as a member of event planning team to ensure smooth running of events
- Collaborate across teams on corporate communications products that may include presentations, brochures, pamphlets, posters, reports, or other collateral as required
- Ability to work professionally, autonomously, collaboratively, and respectfully within a team environment and with a range of internal and external stakeholders
- Maintain up-to-date knowledge of the _Mental Health Act_ and related legislation
- Understand the structure and personnel of local community support agencies, government departments, institutions, and other groups relevant to the organization
- Build community partnerships and represent the Organization in a professional manner through respectful communication and ethical decision making
- Advise supervisor and/or delegate of potential problems
- Participate on Organizational and outside committees as applicable
- Participate in peer support and motivation, role modelling, and team building as required
- Participate in meetings as required
- Support coordination of award programs and staff engagement activities

**Knowledge/Skills/Abilities**:

- Excellent research, writing, editing and proofreading abilities with a strong attention to detail and a high degree of accuracy
- Understanding of key issues in mental health, mental illness, public health, psychology and well-being, or interest in gaining expertise in this area
- Demonstrate high levels of computer literacy and skills and have a strong facility with the Internet
- Demonstrated proficiency with Microsoft Office and in-house systems
- Thorough understanding of digital and social media platforms including Facebook, Twitter, Instagram, YouTube
- Interest in and knowledge of current developments and trends in media and communications
- Ability to work independently, to be proactive, and to handle uncertainty, ambiguity, and the challenge of quickly evolving goals
- Capacity to collaborate across teams, capability to work independently or within group dynamics as required
- Effectively able to work under pressure and manage change in a fast-paced environment
- Working knowledge of graphic design principles and software (Canva)
- Experience with WordPress
- Demonstrated ability to work cooperatively and independently and as part of a team
- Superior interpersonal/verbal communication skills
- Strong problem-solving, organizational and time management skills with a p

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