Gateway Hub Community Coordinator

2 weeks ago

North Bay, Canada Canadian Mental Health Association- North Bay and District Full time

**Competition Number: NU 2024-06**

**Union/Non-Union**:Non-Union

**Position**:Gateway Hub Community Coordinator

**Status**: Permanent Full-Time

**Program**: Programs and Services

**Initially assigned to**:147 McIntyre Street West

**Purpose**:
Under the supervision of CMHA North Bay and District, the Gateway Hub Community Coordinator is responsible for maintaining and building upon the existing structure of the Gateway Hub while promoting the overall vision and mission.

This position will also be responsible for fostering positive relationships among Gateway Hub partners and community stakeholders by utilizing diverse community development and engagement strategies.

As the primary contact for the Gateway Hub, the Gateway Hub Community Coordinator’s primary function is acting as the Chair of the Hub committee but will also be responsible for assisting with and supporting in the implementation of the new Violence Threat Risk Assessment (VTRA) protocol for North Bay.

The Gateway Hub Community Coordinator will perform various administrative functions, facilitate meetings, prepare reports and analyze data. The position will be responsible for facilitating the work of the Situation Table to provide risk and needs-based integrated service delivery in situations of acutely elevated risk through early identification and rapid deployment of real-time interventions moving to long-term solutions.

**Education and training**:

- Proof of successful completion of a post-secondary education in Social Services or other related fields

**Duties**:

- Act as Chair of the Gateway Hub and ensure that an alternate Chair is appointed from the membership for those times when they are unavailable to attend
- Ensure new members are trained and able to work within the Hub parameters
- Ensure Hub tasks are followed up on and that discussions are closed by the Table under the guidance of the Chair
- Collect, compile, and enter data for the Risk Driven Tracking Database
- Ensure that decisions are based on a consensus; solution focused approach that engages team members in a collaborative process
- Represent the Gateway Hub at community meetings
- Ensure that the composition of the Gateway Hub Situation Table is multi-disciplinary and able to meet the needs of the risks identified at the Table
- Respect and support the right to individual privacy and maintain confidentiality in regards to Hub discussions
- Ensure that information being shared is relevant and within the provisions of information sharing and privacy regulations, where there is an operational purpose and need to do so to mitigate risks and in the interests of community safety and wellness
- Collaboratively develop and implement integrated, multi-agency, evidence-based solutions
- Ensure that the work of the Gateway Hub remains coordinated, aligned and inter connected across the agencies and services the Gateway Hub table represents
- Establish trusting relationships with Hub stakeholders that allow for cross sectorial and collective approaches which will guide interventions and supports
- Assist in the implementation and coordination of the VTRA protocols

**Requirements**:

- A negative Police Vulnerable Sector Check
- A valid class G driver’s license and proof of insurance
- Daily access to a reliable vehicle
- VTRA training or willingness to obtain
- Current Non-Violent Crisis Intervention (NVCI) training or willingness to obtain
- Current Applied Suicide Intervention Skills Training (ASIST) or willingness to obtain
- Able to lift at a minimum 20 lbs. from squatting to standing position
- Bilingualism (English/French) is an required

**Experience**:

- Minimum (5) five years’ experience working in community development and/mobilization, community services, community outreach

**Knowledge/Skills/Abilities**:

- Working knowledge of the Risk Driven Tracking Database
- Excellent interpersonal skills, oral, written and verbal communications skills, including demonstrated ability in public speaking and meeting facilitation
- Ability to interpret and effectively communicate company policies and procedures
- Ability to maintain confidentiality under all applicable personal health information legislation
- Solid knowledge of community development and engagement strategies, community safety and well-being issues, principles and social prevention strategies
- Awareness of and sensitivity to issues of community and diversity
- Past experience in partnership development and stakeholder engagement
- Must have a creative/innovative focus on service delivery, a commitment to continuous quality improvement and evidence-informed practices
- Strong organizational/time management and multitasking skills with proven ability to meet deadlines. Must be self-driven, motivated, and able to work under mínimal supervision
- Excellent research and analytical skills as well as strong attention to detail

**Personal Suitability**:

- Commitment to continuous learning
- Demonstrated

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