Community Engagement Coordinator

3 weeks ago


North York, Canada NeighbourLink North York Full time

**Position**:Community Engagement Coordinator - 1 Year Contract

**Salary/Hours**: $20/hr for 30 hrs/week - with ability to work evenings and weekends

**Location**:Hybrid 75% In-person in the Willowdale community and 25% Virtual

**Position Summary**: Reporting to the Executive Director, the Community Engagement Coordinator is a motivated, enthusiastic, and community-minded leader. The Community Engagement Coordinator is responsible for facilitating respectful, safe, and effective experiences for the following stakeholders; volunteers, small businesses, churches and agencies.

**Details**: The Community Engagement Coordinator will be primarily responsible for:
**Program Management (40%)**
- Manage all aspects of the stakeholder engagement cycle with specific attention to process development, and recognition/team building.
- Work closely with staff to develop a full cycle volunteer program (recruitment, scheduling, orientation, attendance monitoring).
- Oversee Client-Volunteer interaction to ensure clear program delivery expectations and outcomes and enjoyable experiences for everyone involved.
- Identify strategies to increase volunteer engagement for individuals, agencies, and corporate groups including new and/or expanded roles and opportunities.
- Develop and deliver internal and external information sessions.
- Evaluate and monitor programs to enhance impact of annual objectives in accordance with the organization’s strategy and vision.
- Ensure compliance with all regulatory health and safety requirements.
- Developing new and innovative ways of improving experiences and recognizing achievements of volunteers.

**Volunteer Supervision (50%)**
- Provide day-to-day supervision and coaching for volunteers.
- Get to know volunteers and assign/reassign based on their skills, experience, availability, goals and interests.
- Cultivate an engaged and empathetic volunteer team and deliver in-person support.

**Communications & Administration (10%)**
- Keeping abreast of current volunteer management methods and new opportunities.
- Providing volunteer updates to the leadership team and at weekly staff meetings.
- Track expenses in line with program budgets.

**Qualifications**:

- Volunteer management program graduate or related experience is an asset.
- Experience working with volunteers and community partners.
- Experience in community engagement and outreach
- Excellent attention to detail; strong written and verbal communication, interpersonal, research, and analytical skills.
- Friendly and respectful demeanor.
- Strong public speaking and presentation skills.
- Proficiency in Google Suite is required (spreadsheets, docs, etc.) and aptitude to learn new computer programs as required i.e. Better Impact.
- Able to multitask and demonstrate flexibility in taking on new tasks as they arise.
- Ability to work well independently while contributing to a team environment.
- Mental health, social work, or Diversity, Equity & Inclusion training an asset.

**Regarding COVID-19**:NeighbourLink North York is providing essential services to our community during the COVID-19 pandemic. We adhere to all Provincial orders to protect the health and safety of staff, volunteers and participants/clients.

**About Us**: NeighbourLink North York is a Christian community development organization located in Willowdale, North York. Our mission is to engage and empower neighbours to care for each other in practical, relational and sustainable ways that gives everyone the opportunity to live out their potential. We believe transformation happens when we work together as neighbours to address the gaps and needs around us, including poverty and social isolation. As a Christian organization, we have spiritual practices including silence, contemplation and prayer are a part of our meetings. We do not require our employees to be of Christian faith, but we ask applicants are respectful of these practices and invite them to participate according to their level of comfort.

**This position is open until filled**

Neighbourlink North York is committed to fostering a respectful and inclusive environment. As we are currently working in a hyper local capacity, **preference will be given to people that reside in Willowdale**. This job will require Vulnerable Sector Screening or a Police Check due to the nature of our programming. While we thank all applicants for their interest, only those selected for interviews will be contacted.

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: $20.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Are you comfortable working in a hybrid setting?
- Do you live in North York?
- Do you live in Willowdale?

Work Location: Hybrid remote in NORTH YORK, ON



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