University Admissions Officer

4 months ago

Toronto, Canada International Business University Full time

**Position Title**: Admissions Officer

**Reports to**: Registrar (Interim)

**About IBU**

International Business University (IBU) is a new and unique teaching-focused university specializing in business education that is looking for highly talented, motivated, and qualified faculty and professionals, ready for the next level of challenge in their career.

**Position Summary**

**Key Responsibilities**:

- Accountable for ensuring authenticity of credentials and accuracy in determining if a student is eligible for admissions to specific programs.
- Ensure the applicant receives the appropriate communication such as qualify letters, refusal letters, offer and alternate offer letters, waitlist letters, offer withdrawal letters and program admission session letters.
- Provides guidance on a full range of admissions services and support such as general and program specific admissions information, available programs, alternate offers of admission, admission timelines and other related policies and procedures to prospects, applicants, current students and other stakeholders.
- Supports IBU’s admissions efforts by providing accurate information and ensuring timely responses and resolution to all issues and admission related requests.
- Other related duties as assigned.
- Diploma or Degree, preferably in Business or Business Administration.
- Minimum three years of recent and relevant experience in a business environment, preferably in post-secondary Admissions, Registration, or a related field.
- Excellent knowledge of domestic and international educational systems with the ability to assess international and domestic credentials.
- Experience within a high-volume, deadline-driven, computerized customer service environment that requires high levels of English proficiency in speaking, reading, listening and writing (in order to interpret and explain policies and procedures to internal and external stakeholders).
- Understanding and experience in a workplace requiring multi-cultural considerations.
- Strong attention to detail including solid analytical and investigative skills is critical.
- Demonstrated customer service skills with an ability to diffuse escalated situations in a student/client focused environment.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):
**Education**:

- Bachelor's Degree (required)

**Experience**:

- University Admissions: 3 years (required)

Work Location: In person

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