Admissions Advisor

7 months ago

Toronto, Canada International Business University Full time

Admissions Advisor
International Business University — Toronto, ON

**KEY ACCOUNTABILITIES/ DUTIES**
- Guide prospective students using a consultative process through the admissions process, requirements, options with respect to financial aid, scholarships with the goal of determining if the program is a fit for their educational needs.
- Build and manage an active pipeline of leads through personal outreach and generating referrals
- Support and participate in all conversion activities as well as public outreach to prospective students.
- Follow the departmental and management guidelines for lead management and moving leads through the different statuses in the CRM system and regularly audit the database to make sure that the student statuses align with their situation and progress.
- Report on the effectiveness of recruitment strategies, implementing improvements as required to ensure their accuracy and relevance to prospective students.

**REQUIRED QUALIFICATIONS AND SKILLS**
- An undergraduate degree or appropriate combination of education and significant experience.
- A minimum of 3-5 years sale experience within college/university admissions or related professional experience with proven customer service experience (phone sales / business development experience preferred).
- Knowledge of or experience in higher education and financial aid processes within Ontario is an asset.
- Demonstrated critical thinking skills, decision-making, and problem-solving skills.
- Goal oriented and demonstrated ability to meet sales targets.
- Strong interpersonal and communication skills with the ability to effectively communicate and interact with parents, students, and all university personnel in a positive and constructive manner.
- Ability to work evenings, and weekends as business needs dictate.
- Proficient with Microsoft Office Suite including Outlook, Word, Excel, Power Point. Experience with CRM preferred.
- Excellent care and attention to detail and ability to manage multiple tasks and meet deadlines.

IBU values and embraces diversity, equity and inclusion as fundamental to our mission to educate students for career success in the business world today. Our desire is to ensure that our institution is a welcoming, inclusive, respectful and safe environment for everyone, in particular as an institution operating on traditional lands of Indigenous Peoples and communities, IBU recognizes its obligation as a member of the Ontario postsecondary system to join the path of reconciliation with Indigenous People.

We are an Equal Opportunity Employer. If you require a disability-related accommodation to participate in the recruitment process, please contact us and we will be happy to accommodate your needs under the Ontario Human Rights Code.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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