People Operations Specialist

5 months ago

Toronto, Canada Grantbook Full time

**WHO WE ARE**:
We are a digital transformation consultancy and Certified B Corp with big dreams for the future of philanthropy. Our diverse team of techies and do-gooders works closely with grantmakers to help them unlock the full potential of their processes, teams, and technology so that they can do their good—even better.

We've worked with some of the world's largest foundations, including the William and Flora Hewlett Foundation, Arnold Ventures, Tides USA, and the JW McConnell Foundation.

**HOW WE WORK**:
We're an ideal match if you seek autonomy, mastery, and purpose in your work. We take pride in a participatory work culture, where learning trumps ego. Curiosity, experimentation, and a human-centred approach are core to how we do meaningful work together and to how we respond to the evolving needs of our clients.

We live our values of accountability, candour, empathy and daring. Policies are transparent and team members are empowered to make decisions about areas that affect them most.

**WHO YOU ARE**:
**WHAT YOU'LL DO**:
This position is a contract position for 18 months covering a maternity leave. Reporting to Grantbook's VP, Finance & Administration and working closely with our Finance Lead and our Resourcing Manager, the People Operations Specialist is responsible for supporting the Team & Culture function at Grantbook, maintaining a positive employee experience for our team located in Ontario, Alberta, and British Columbia. This role is an indispensable point of contact for staff at all levels, in matters relating to employee relations, employee communications, training and development, performance management, recruitment, and policy implementation. In this role, the People Operations Specialist will work to effectively support the company's business strategy, objectives and values.

**YOUR PRIMARY RESPONSIBILITIES**:
**Talent/People**:

- Mitigates risk to the organization through monitoring employment standards and human rights legislation, utilizing fair, legal, and standardized processes for performance issues and other employee relations matters
- Working with hiring sponsors and the Resourcing Manager, supports and stewards the end-to-end recruitment process. Ensures compensation decisions maintain internal equity and are aligned with external market signals
- Supports the design and development of accurate job descriptions and ensures fair, equitable, and competitive total compensation that aligns with market data and the company's strategy and business goals
- Initiates the Grantbook orientation process for new employees, working with Resource Manager and Leads to steward onboarding, and conducts employee offboarding tasks including exit interviews
- Acts as a champion for DEIB initiatives within the organization, utilizing and updating HR data points and metrics to support these initiatives
- Supports the Leadership team and Leads in ensuring a positive employee journey from onboarding, training and development to offboarding.
- With support from Grantbook's social committee, leads the organization of employee events, including our annual retreat, to enhance employee experience and engagement
- Responsible for the composition and rollout of Team & Culture surveys and targeted/pulse surveys; supports the delivery of results and helps to identify and implement action plans and employee communications
- Updates the Team Handbook and employment contract templates to comply with legislation, and ensures compliance-related training is completed
- Co-leads Joint Health & Safety Committee, participating in workplace inspections and ensuring compliance with relevant legislation
- Supports our Marketing Lead in stewarding the B Corp recertification process, recommending practices to increase positive impact for Grantbook's team members, clients, the local community, and the environment
- Supports Grantbook staff on all HR-related matters relating to benefits, employment verification, the HRIS system (including time off and other employee self-service processes)
- Supports our VP, Finance and Administration in administering our Employee Share Ownership Plan

**WHAT YOU CAN OFFER**:

- Successful completion of a University or College program, preferably in Social Sciences or Human Resources Management, is required; CHRP designation (or working towards it) is preferred
- 2-4 years of HR and operational experience in similar roles in a consulting firm and/or in the nonprofit/grantmaking/technology sectors
- Knowledge of relevant and up-to-date provincial employment legislation
- Highly proficient in Excel with advanced abilities in Word/Google Docs and PowerPoint/Google Slides
- Strong oral and written communication skills; highly developed interpersonal skills and the ability to convey information to and to work effectively with all levels of the organization in a team-based environment
- Strong persuasive skills; demonstrated ability to establish and maintain personal credibility and broad r

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