People Experience Specialist

2 months ago

Toronto, Canada Yorkville University Full time

**About Us**

We are looking for the visionaries, the change-makers, the self-starters who are seeking more from their career. Change begins with the small decisions we make, each day, to support each other and strive to create inspiring incredible educational experiences for all students, no matter where they are or how they learn. This concept connects deeply to the idea that, in choosing a career with Yorkville University and Toronto Film School, you will have the opportunity to push boundaries, flex your creativity and inspire positive change for so many people. It’s also a call-back to the transformative power of education itself.

Our core values put the student experience at the center of what we do, reflecting who we are and aspire to be. If you want to shine a light on academic excellence, be empowered to make an impact on the transformation of the Canadian post-secondary education landscape, and work collaboratively beyond levels, join us.

**Who we need**

We are looking for a **People Experience Specialist** to join the team at Yorkville University and Toronto Film School. You will play a key role in supporting daily People operations, responding to inquiries, onboarding new employees and faculty, and contributing to projects and initiatives. You will work closely with faculty, employees and managers to curate a positive and inclusive culture and environment where everyone can do their best work in service to our students.
- This is a hybrid role, working 2-3 days a week in our downtown Toronto office._

**Who you are**

You may be a Coordinator or Specialist in a People and Culture team. Or, you may be working as internal client support on another team. Either way, you are eager to make a meaningful impact at a national organization where you can grow your career. You bring an interest in Human Resources, a willingness to learn, and a commitment to supporting and collaborating with a team.

**What's in it for you**

**_ Impact._** You want to grow your career in Human Resources / People and Culture. You want to act as the connection point, empowering employees with access to the policy and process information they are seeking. You are looking for an opportunity to be part of an enthusiastic team, creating a work culture that is rewarding and engaging.

**_ Career development._** We are disrupting traditional post-secondary learning. Yorkville University and Toronto Film School is a progressive and forward-thinking university. You will be supported in your growth and mentored by your manager. Joining us now is a genuine opportunity to take your career into any area of Human Resources, Administration, or Operations.

**As our new People Experience Specialist, you will**:

- _ Manage employee onboarding programs._ You will conduct orientation sessions, coordinate new hire setup, and ensure the completion of mandatory training. You will administer surveys and conduct focus groups to gauge employee sentiment around onboarding and offboarding, providing insights and reports quarterly.
- _ Roll out employee messaging. _You will develop and maintain communication materials, including updates on the People team intranet, to keep faculty and employees informed and engaged.
- _ Manage employee communications._ You will respond to employee queries through the central People team Inbox. You will identify common questions and streamline solutions to improve the people experience. You will draft ad hoc employment agreements and letters.
- _ Perform administrative duties. _You will maintain People team trackers, including data entry, stakeholder coordination, and information sharing. You will process changes on the HRIS, and ensure data integrity and timeliness.
- _ Collaborate. _You will work closely with People team members to promote and enhance practices that support a diverse, inclusive and collaborative organizational culture. You will support various People programs and initiatives.

**You have**:

- _ The experience._ You have worked in a client services, people operations or coordinator role. You have active listening skills, the ability to research and relay information and excellent follow-through skills. You may have exposure to coordinating projects and rolling out processes. You are highly organized and can manage competing deadlines. You are able to display empathy and patience, and maintain open communication, always ensuring a satisfactory resolution.
- _ The interpersonal skills._ You have professional written and verbal skills and can create and disseminate messaging on a variety of mediums. You are comfortable using the phone and MS Teams to request information or respond to questions. You excel at connecting with those around you. You prioritize being responsive and open to the needs and questions of peers, faculty and employees seeking information. You have the confidence to work across teams and with managers and leaders. You respect and appreciate diverse experiences and opinions. You

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