Payroll Specialist

1 month ago


Toronto, Ontario, Canada Knit People Full time
Job Title: Payroll Specialist

At Knit People, we're looking for a skilled Payroll Specialist to join our team. As a key member of our Operations, Sales, and Product teams, you'll play a crucial role in ensuring our clients receive exceptional service.

Key Responsibilities:
  • Provide expert support and troubleshooting to our clients, ensuring their payroll and benefits needs are met.
  • Manage the onboarding process for new clients, ensuring a seamless transition.
  • Collaborate with cross-functional teams to improve processes and drive business growth.
  • Develop and maintain in-depth knowledge of our platform, enabling you to educate others on its features and benefits.
  • Take ownership of the payroll and audit function for multiple clients, ensuring accuracy and compliance.
  • Responsible for scheduling and running client payrolls, adhering to standard operating procedures.
  • Maintain accurate client profile notes and processing instructions.
  • Utilize internal tools and processes to optimize productivity and service excellence.
  • Initiate pre- and post-production calls with clients to ensure their needs are met.
  • Perform quarterly and year-end audits, including file review.
  • Provide critical statutory information to clients, such as tax filing.
  • Contribute to the development of strategies to enhance the client experience.
  • Collaborate in improving organization-wide processes to drive scalability.
Requirements:
  • 1-2 years of experience in payroll and benefits management.
  • Bookkeeping and accounting experience is a plus.
  • PCP or CPM certification is a plus.
  • Strong Microsoft Excel skills.
  • High degree of organization and attention to detail.
  • Strong sense of ownership and commitment to working quickly and accurately in a fast-paced environment.
What We're Looking For:
  • A lifelong learner who prioritizes development and growth.
  • A strategic thinker and problem-solver who can overcome challenges.
  • A team player who recognizes the importance of collaboration.
  • A person of high integrity who gets things done while doing it the right way.
  • An advocate with a passion for people, culture, health, and wellness.

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