I.t. Operations Manager

6 months ago

Mississauga, Canada AstraZeneca Full time

**IT Operations Manager**:
**ABOUT ASTRAZENECA**

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies.

At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

**ABOUT OUR IT TEAM**

R&D IT’s vision is to deliver the best science IT capabilities in biopharma, which we define as agile, responsive and fit-for-future. Our goal is to engage with our stakeholders as a strategic partner in delivering life-changing medicines to our patients. The desired effect of your role is to take accountability as a leader for delivering a ‘Best in Class’ IT experience within R&D IT.

Delivering the portfolio of projects and services needs people with hybrid skill sets covering technical, analytical, project management, service management and business analysis skills, combined with an excellent knowledge of finance as well as product and portfolio strategy processes. Our project managers lead or contribute to a range of projects including IT development, data management, analytics, AI, machine learning, business transformation and more. Our projects deploy a range of technologies including internal custom built solutions, packaged software, ERP solutions, Software as a Service as well as Cloud based solutions and BI tools.

**ABOUT THE ROLE**

The Operations Manager will develop and evaluate a comprehensive set of strategic management and measurement processes that link strategic objectives to key performance indicators for the functional area and provide accurate management reporting on performance. They will oversee the Planning for E2E R&D IT, ensuring all functions and departments supported have the resources they need to develop strategies effectively.

**Typical Accountabilities**

Develops, implements, and monitors these frameworks:

- scorecard ownership, reporting, communication in line with IT requirements
- management of E2E R&D IT capability meetings: agenda planning, facilitation, and minutes
- support the creation and of business cases and initiative tracking; ensuring alignment to business/IT objectives and strategy; managing functional risks, actions, and decisions
- deliver communication strategy and events: internal communications, engagement plans, Town Halls
- Responsible for the provision of robust and succinct information to senior leaders, to support decision making
- Support to Head of IT - E2E R&D with key deliverables and urgent business
- manage and co-ordinate MTP and LTP process and submissions for E2E R&D
- Maintains a high degree of understanding and awareness on new strategic and business/IT planning trends and developments
- Operating model governance and role development

**Education, Qualifications and Experience**:

- BA/BSc degree required, MBA or advanced degree preferred in Information Technology, Business Administration, or related field
- 4+ years progressive experience in IT business or financial management
- 3+ years’ experience leading cross functional teams and building consensus
- Experience with benchmarking/scorecards and reporting

**Desirable Requirements**
- Demonstrated knowledge of business management areas (finance, manpower, portfolio, supplier)
- Working knowledge of identifying risks and issues within IT landscape

**WHY JOIN US?**

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.

Help to shape our journey towards becoming a tech-enabled enterprise. Encouraged to look to the future, think strategically and innovate, we influence progress today. We are constantly introducing new solutions and technology through on our quest to grow through innovation. We love it here because put simply, we make a meaningful impact.

**SO, WHAT’S NEXT?**

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office is purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.

**Great People want to Work with us Find out why**:

- GTAA Top Employer Award

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