Administrative Secretary

2 months ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

We currently have a **Temporary Full-time (until approx September 2024)** opportunity for an **Administrative Secretary** on the **Neonatal Follow-up Clinic** department at **Bayview.**

**Hours of Work:
**Weekdays**:Days, 8 hrs; As per schedule

**Summary of Duties**:

- Responds to telephone calls and voice mail messages.
- Intakes referrals from the NICU and follows up with referring physicians on incomplete information.
- Maintains referral-tracking system by entering required data for each referral.
- Schedules appointments; notifies caregivers of patients of cancelled or rescheduled clinic appointments.
- Prepares new patient paper and electronic charts and prepares charts for clinic EMR system and return to
- Health Records and/or Iron Mountain.
- Receives clinic patients, registers patients, and enters visit on computer and direct patients to clinic assessment rooms.
- Provides support to clinical team to ensure the smooth flow of clinics.

**Qualifications/Skills**:

- Grade 12 education; post-secondary computer / typing courses. Microsoft Word, Excel and Outlook skills are required.
- One year experience in a busy receptionist area, preferably in a hospital / health care environment.
- Knowledge of Patient Registration and Scheduling Systems.
- Excellent communication and customer service skills.
- Tact and discretion in dealing with sensitive and confidential patient information.
- Excellent communication skills, both verbal and written.
- Good inter-personal skills and ability to work well with a diverse group of individuals.
- Minimum 40 words per minute typing speed with maximum 5% error rate.
- Ability to manage multiple tasks and set priorities in a fast-paced environment.
- Excellent time management, organizational skills, accuracy and attention to detail required

Human Resources

Sunnybrook Health Sciences Centre

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