Employee Relations Associate

4 days ago

Toronto, Canada OMERS Full time

Reporting to the Associate Director, Employee and Labour Relations, the Employee Relations Associate provides employees with guidance and support on HR related processes and policies and is responsible for processing employee and data transactions and will also support the Employee and Labour Relations (ER/LR) Team with all administrative matters.

**Accountabilities**:
Provides timely and accurate advice and support to general HR inquiries related to policies, processes and onboarding matters
Maintains accurate case management process, records and case notes
Guides employees in the effective use of self-service to submit inquiries, update personal data, and research HR policies and procedures
Directly supports ER/LR team members with performance management, disability management, departures and labour relations matters. Specifically, STD/ LTD administration, drafting letters, meeting minutes, correspondence and presentations, research, updating templates/ trackers and analyzing and sharing data.
Other duties, as assigned.

**Skills & Experience**:
1-3+ years of generalist HR knowledge
Completed post-secondary education, preferably in HR or Business Administration, working towards completion of HR designation an asset
Strong relationship management, listening, communication and interpersonal skills
Exceptional customer service skills
Sound judgment and problem-solving abilities while mitigating risk to the organization
Strong attention to detail, with the ability to multi-task and prioritize multiple initiatives and deadlines while meeting service level agreements
Adaptable and ability to work in a new and changing environment and learn quickly
Knowledge of employee data administration and end-to-end processes; experience with transaction processing and data management
Knowledge of HR systems and ability to leverage basic technology functionality (e.g., case management, knowledge management).
Working knowledge of Workday an asset

**Our story**:
Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $121 billion in net assets as at December 31, 2021. OMERS is a jointly-sponsored pension plan, with 1,000 participating employers ranging from large cities to local agencies, and over half a million active, deferred and retired members. OMERS members include union and non-union employees of municipalities, school boards, local boards, transit systems, electrical utilities, emergency services and children’s aid societies across Ontario. Contributions to the Plan are funded equally by members and employers. OMERS teams work in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe - serving members and employers and originating and managing a diversified portfolio of high-quality investments in public markets, private equity, infrastructure and real estate.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.

Vaccination Policy

At OMERS and Oxford the office or worksite is our primary place of work. We are committed to providing work environments which promote the health, safety and well-being of all employees in accordance with public health regulation and guidance. Accordingly, employees are required to provide evidence of full vaccination or have an approved exemption.

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