Employee Relations Consultant

1 month ago


Toronto, Canada Green Shield Full time

**WHO WE ARE**
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

**THE ROLE IN A NUTSHELL**

We are looking for an experienced Employee Relations Consultant (ERC) to join our team. The ERC reporting to the Director, People & Culture Business Partner will be responsible for providing leadership, support and reasoned advice to employees and leaders pertaining to a range of employee and labour relations opportunities and issues. The incumbent will also administer our People & Culture (P&C) programs and initiatives in partnership with our People and Culture Team and well as Directors and front-line leaders from the various lines of business.

Specific accountabilities within the role include:

- Collaborate closely with supervisors and managers as a trusted advisor enabling our workplace strategies and achieving our business goals and objectives.
- Provide supervisors and managers with coaching/consulting, tools, and resources to enable and empower them to effectively create, lead and manage a high performing team.
- Coach and guide supervisors and managers on all talent and performance management related processes and activities including performance optimization and annual performance reviews, policy interpretation, and P&C best practices.
- Provide effective counsel on corrective actions, terminations and performance improvement plans.
- Conduct investigations into alleged violations of the collective agreement, company policies and employment legislation and make recommendations for appropriate action. Resolve employee concerns, conflicts and issues promptly.
- Work with the P&C Centre of Excellence on the development and delivery of P&C programs and initiatives such as talent acquisition and development, total compensation, employee engagement, placing leader and employee experience top of mind, with a focus on fostering a diverse, inclusive, respectful team.
- Build and maintain supportive and collaborative working relationships between P&C, local union representatives, leadership and the workforce.
- Advise leaders on labour relations matters, including collective bargaining, contract administration, collective agreement interpretation, and grievance handling.
- Lean in on technology and data that provides insights to inform business decisions with a strong eye for continuous improvement.

**WHO WE'RE LOOKING FOR**
We’re not looking for just anyone. We’re looking for that unique individual who comes to work knowing they can make a positive difference and impact to help us create better health for all Canadians.

**Qualifications**
- Post-secondary education in human resources management, labour relations or a related discipline
- Bilingualism (English/French) is strongly preferred
- Certified Human Resources Professional designation (CHRP or CHRL)
- Knowledge and understanding of employment legislation and labour law
- Commercial mindset, bringing business acumen and strong understanding of our product-led business and organizational philosophy to deliver with speed and responsiveness
- Highly developed critical thinking, analytical and problem-solving skills
- Demonstrated behaviours in resourcefulness, creative problem solving, curiosity and the strong desire to learn
- Strong change management experience and a proven change agent exhibits a balanced approach (empathetic/driven)
- Excellent communication and interpersonal skills
- Excellent organizational skills with strong attention to detail
- Inclusive leadership approach and a high value on diversity, inclusion, and equity in the workplace
- Sound judgment regarding ethics, discretion, and privacy, with ability to maintain confidentiality and professionalism.
- Ability to occasionally travel within Canada

**Experience**
- A minimum of 5 years of experience in a mid-level Human Resources role within a unionized environment (ideally 300 employees+) where you interpreted and administered a collective agreement and were accountable for workplace investigations
- Solid experience and exposure to employee relations issues with a demonstrated track record of arriving at mutually s



  • Toronto, Canada Toronto Community Housing Full time

    Job #: **8687** - Division: **People & Culture** - Vacancy Type: **Full-time Permanent** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: - Grade: **06** - # of Vacancies: **2** - Salary/Hourly Range: **88,552.18 - 106,262.62** - Hiring range/wage: **88,552.18 - 97,407.40** - Work Details (Days/hours): **36.25hrs/week** - Posted...


  • Toronto, Canada Toronto Community Housing Full time

    Job #: **8873** - Division: **People & Culture** - Vacancy Type: **Full-time Permanent** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: - Grade: **06** - # of Vacancies: **1** - Salary/Hourly Range: **88,552.18 - 106,262.62** - Hiring range/wage: **88,552.18 - 106,262.62** - Work Details (Days/hours): **36.25hrs/week** - Posted...


  • Toronto, Canada Workplace Safety and Insurance Board Full time

    **Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.** **About the Workplace Safety and Insurance Board (WSIB)** We’re here to help. When an...


  • Toronto, Canada Covenant House Toronto Full time

    **Employee Relations Manager** **Full Time** **Hybrid, Downtown Toronto** For forty years, we have maintained a steadfast dedication to our mission: supporting the vulnerable youth who come through our doors. To this day, we remain committed to this duty. Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest...


  • Toronto, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** An Employee Relations Advisor (“ERA”) provides advice and counsel to people managers and employees on complex and high-risk workplace situations, providing a fair and transparent employee experience while managing risk to RBC by ensuring compliance with policy and business ethics practices, regulatory...


  • Toronto, Canada Healthcare of Ontario Pension Plan (HOOPP) Full time

    Why you’ll love working here: - high-performance, people-focused culture- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves- learning and development initiatives, including workshops, Speaker Series events and access...


  • Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Toronto, Canada Royal Bank of Canada Full time

    **Job Summary** Manages the planning, organization and implementation of projects. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments. **What is the opportunity?** The Project Manager, Employee Relations is a key member of the Employee Relations team. RBC’s Employee Relations team provides advice and counsel to...


  • Toronto, Canada Mount Pleasant Group Full time

    Mount Pleasant Group of Cemeteries is a not-for-profit organization that has been caring for families in the GTA since 1826. We operate ten cemeteries, nine funeral centres and four cremation centres, all serving the distinct needs of the local communities where they are located. As a community partner and environmental steward, we constantly strive to set...


  • Toronto, Canada Mount Pleasant Group Full time

    Mount Pleasant Group of Cemeteries is a not-for-profit organization that has been caring for families in the GTA since 1826. We operate ten cemeteries, nine funeral centres and four cremation centres, all serving the distinct needs of the local communities where they are located. As a community partner and environmental steward, we constantly strive to set...


  • Toronto, Canada HUB International Full time

    **About The Role** HUB International is growing and we are looking for a seasoned Consultant, Employee Benefits to join our dynamic Benefits Consulting Practice based in Toronto or flexible with location within Ontario supporting medium to large sized clients. **What You’ll Do** - Maintain service and revenue accountability for medium to large sized...


  • Toronto, Canada Stefanini, Inc Full time

    **Stefanini is looking for an Employee Relations Advisor in Toronto, Ontario CAD** For quick apply, please reach out to Cathryn Villanueva; **/** **(248) 263 - 5741** The Employee Relations Advisor is responsible for: - Handling all RDP (Robust Development Plans-performance management) cases in the US, and managing Policy Changes in the US. - Must have...


  • Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • HR Consultant

    4 months ago


    Toronto, Canada City of Toronto Full time

    **Job ID**: 50282 **Division & Section**:People & Equity, Employee Relations **Work Location**:METRO HALL, 55 John Street Toronto **Job Type & Duration**:Full-time, 1 Permanent Vacancy **Salary**:$86,716.00-$112,255.00, TM1267 and wage grade 6 **Shift Information**:Monday to Friday, 35 hours per week **Affiliation**: Non-Union **Number of Positions...


  • Toronto, Canada Excelgens Full time

    _**Hybrid position: will work at site 2 days a week.** **Contract position only at this time.**_ Job Summary: The Employee Relations Advisor is responsible for: - **Handling all RDP (Robust Development Plans-performance management) cases in the US, and**_ - **Managing Policy Changes in the US**_. - **Must have current experience within US employment laws...


  • Toronto, Canada Saks Fifth Avenue Full time

    **Location**: Toronto, Ontario, Canada **Category**: Human Resources **Job Opened**: September 11th, 2024 **Education**: **Job Number**: R-109539 **Job Type**: Regular **Remote**: No **job description**: **What This Position is All About** **Who You Are**: - You possess strong interpersonal skills with the ability to build trust and collaborate...


  • Toronto, Canada Scotiabank Full time

    Requisition ID: 192042 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you'll be doing..** Employee Relations Managers contribute to the overall success of the Employee Relations (ER) and Labour Relations (LR) business strategy and objectives. Managers are responsible for investigating and...


  • Toronto, Canada Scotiabank Full time

    Requisition ID: 192042 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you'll be doing..** Employee Relations Managers contribute to the overall success of the Employee Relations (ER) and Labour Relations (LR) business strategy and objectives. Managers are responsible for investigating and...


  • Toronto, Canada Toronto Hydro Full time

    **WORK ILLUSTRATION**: The incumbent leads and executes policy and issues management activities in support of strategic corporate objectives with a range of municipal stakeholders. Working closely with senior management, s/he generates analysis and advice in response to emerging issues, identifies and resolves risks in a coordinated fashion with other...


  • Toronto, Canada Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...