Temporary Billing Operations Support Specialist

2 months ago

Hamilton, Canada Canadian Linen and Uniform Service Corp Full time

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

Canadian Linen and Uniform Services Company is looking for a Temporary Billing Operations Support Specialist who will be responsible for performing specified clerical duties in support of Billing Operations for our Market Center locations.

**Please note that this is a contract position for 9 months**

**Responsibilities/Essential Functions**:

- Complete new customer setup requests in an accurate and timely manner.
- Complete customer setup audits to ensure accurate invoice billing for accounts.
- Complete customer invoice maintenance requests of various types and levels of difficulty.
- Complete customer contract audits to ensure contract compliance standards are met.
- Log compliance issues as needed and follow through to issue resolution.
- Complete Special Projects and Strategic requests requiring a high level of analytical thinking, problem solving skills, and data manipulation via Excel.
- Communicate efficiently and effectively with Market Center Management team regarding additional information requirements or non-compliance issues.
- Assist the Market Center with questions on process/policy updates and changes to increase their level of understanding and acceptance of these changes.
- Support Market Center in high transactional ad-hoc requests requiring, at times, a high level of analytical thinking and problem solving skills.
- Work overtime as requested to meet business needs.
- Complete all other projects as requested.

**Knowledge/Skills/Abilities**:

- Process oriented, however at times, flexible.
- Ability to easily adapt to rapidly changing work environment.
- Ability to coordinate multiple projects with deadlines and changing priorities, occasionally on short notice.
- Proficient alpha/numeric data entry.
- Data entry/typing speed min 35 wpm
- Proficient in Microsoft Office Word, Excel, and Outlook.
- High level of organizational skills, integrity and accuracy.
- Strong written and verbal communication skills.
- Strong attention to detail is a must.
- High level of analytical and problem solving skills.
- Strong basic math skills.
- Strong time management and prioritization skills.
- Must be able to work independently with mínimal oversight.

**Experience/Education**:

- Two-year college or technical school is preferred but not required.
- One or more years of related experience preferred.
- Equivalent combination of education and experience accepted.

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