Casual Billing Clerk

6 months ago

Hamilton, Canada Alectra Utilities Full time

The Opportunity

Position:
**Casual Billing Clerk**

**_(*Temporary Role)_**

**Location**:
**Hamilton (John St.) (Hybrid: Remote/In-office)**

Reports to:
**Supervisor, Billing**

Business Unit:
**Customer Experience**

Division:
**Customer Operations**

Hours per Week:
**35**

Rate of Pay:
**As per the Collective Agreement**

Number of Openings:
**1**

Union:
**PWU**
- Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / In-office work based on operational requirements._

**Position Purpose**:
The Billing Clerk is accountable for the accurate and timely invoicing of customer accounts for electric and water services.

**Responsibilities**:

- Responsible for the reading and validation of electric and water meter reads including field activities, meter read scheduling, processing customer reads, resolving customer access issues, updating of account and billing information, and performing validation and variance activities
- Performs tasks related to the accurate and timely billing of electric and water accounts including billing, analyzing billing exceptions, retailer transactions, and assessment and resolution of errors and exceptions
- Calculates and applies amendments and adjustments related to billing, communicate amendments to customers and refer escalations to Senior Billing Clerk.
- Acts as the first point of contact for water account management and inquiries from municipalities.
- Responds to customer billing inquiries, ensuring a high level of professionalism and in accordance with Alectra Utilities standards and OEB requirements.
- Performs user acceptance testing of system and procedural changes, documenting new and revised procedures to provide the efficient billing and customer services
- Familiarity with Ontario Energy Board compliance requirements and regulation
- Responsible for demonstrating and maintaining a working knowledge and understanding of the Company’s safety policies and practices. Report any unsafe conditions or observed unsafe practices and make all efforts reasonable to work in accordance with The Ontario Health and Safety Act.

**Skills & Qualifications**:
**Education & Specializ**e**d Knowl**e**dge**
- Minimum of High School Education required
- College diploma or University Degree in business or other related field and/or equivalent experience is an asset
- Familiarity with regulations and by-laws governing water and electricity

**Experience**
- Experience in dealing with difficult customers, situations and moderately/complex problems
- Experience in a customer service or billing role is an asset

**Skills/Abiliti**e**s/Co**m**pet**e**ncies**
- Demonstrated MS Office experience with a solid understanding of Excel
- Ability to make quick and accurate decisions with mínimal supervision that support the company procedures
- Demonstrated Customer Service skills, working both with internal and external stakeholders
- Proven keyboarding competency and accuracy is required
- Excellent verbal and written communication skills
- Must be able to work from other locations as required as per guidelines within the Collective Agreement
- Ability to multi-task in a fast-paced environment

How to Apply

If you would like to be considered for this position and meet the qualifications, please submit your resume by clicking on the button below.

You can also submit a resume for us to keep on file and review as new opportunities arise that might be the right fit for your skills and experience.

We thank all applicants for their interest in a career with Alectra. Only those selected for an interview will be contacted.

  • Casual Billing Clerk

    2 months ago

    Hamilton, Canada Alectra Utilities Full time

    **The Opportunity** Job Posting Number: **2024-254 & 257** Position: **Casual Billing Clerk** - *Temporary (casual) assignment 6-12 months*_ **Location**: ***Hamilton (John St)** **(Hybrid: Remote/In-office)** Reports to: **Supervisor, Billing** Business Group: **Customer Experience** Division: **Billing** Hours per Week: **35** Rate of Pay: **_...

  • Junior Billing Clerk

    6 months ago

    Hamilton, Canada Regional Medical Associates Full time

    A contract opportunity exists for a Junior Billing Clerk at Regional Medical Associates. RMA submits patient claims to the Ministry of Health on behalf of physicians in the Hamilton and surrounding areas. The Junior Billing clerk plays an important role at RMA by following up on claims with missing or incorrect patient Health Card information. The primary...

  • Billing Clerk

    3 weeks ago

    Hamilton, Canada Robert Half Full time

    We are seeking a Billing Clerk for our Utilities/Infrastructure industry team in Burlington, Ontario. This role offers a contract to hire employment opportunity. As a Billing Clerk, you will be responsible for a variety of tasks, including processing customer billing information, maintaining customer records, and resolving any billing inquiries....

  • Junior Billing Clerk

    2 months ago

    Hamilton, Canada Regional Medical Associates Full time

    A contract opportunity exists for a Junior Billing Clerk at Regional Medical Associates. RMA submits patient claims to the Ministry of Health on behalf of physicians in the Hamilton and surrounding areas. The Junior Billing Clerk plays an important role at RMA by following up on claims with missing or incorrect patient Health Card information. The primary...

  • Medical Billing Clerk

    6 months ago

    Hamilton, Canada Charlton Medical Holdings Inc. Full time

    A Billing Clerk opportunity is now available within a busy medical office located in Hamilton. This position offers 37.5 hours per week, daytime, Monday through Friday. In-person training is required, once fully trained, working from home will be an option. Medical billing experience is not required but an asset. **Responsibilites**: - Data entry of...

  • Casual Collections Clerk

    6 months ago

    Hamilton, Canada Alectra Utilities Full time

    The Opportunity Position: **Casual Collections Clerk** **_ (*Temporary Role)_** **Location**: **Hamilton (John St.)** **(Hybrid: Remote/In-office)** Reports to: **Collections Supervisor** Business Unit: **Customer Experience** Division: **Collections and Payments** Hours per Week: **35** Rate of Pay: **As per the Collective Agreement** Number of...

  • Billing Clerk

    6 months ago

    Hamilton, Canada Agro Zaffiro LLP Full time

    **Agro Zaffiro LLP** is a 30-lawyer firm that has been operating in the City of Hamilton for over 65 years. We recognize that much of our firm’s success of providing excellent service to our clients depends on the valuable contributions made by our support staff. Accounting diploma or billing work with professional services experience required. Some...

  • Accounts Receivable Clerk

    6 months ago

    Hamilton, Canada LeClair Truck Repairs Ltd. Full time

    Job Overview: We are seeking a detail-oriented and organized Accounts Receivable Clerk to join our team. As an Accounts Receivable Clerk, you will be responsible for managing and maintaining accurate financial records, ensuring timely payments, and providing excellent customer service. **Responsibilities**: - Process and reconcile customer invoices and...

  • Unit Clerk

    2 months ago

    Hamilton, Canada Carecor Full time

    **Carecor is looking for dedicated Unit Clerks to join our amazing team working in hospitals serving the Southwestern Ontario Region and the surrounding area. We’re ready when you are!** Join our medical administration team and make a direct impact on the delivery of safe, exceptional patient care. Our shifts place you in a variety of work environments...

  • Casual Receptionist

    3 months ago

    Hamilton, Canada SUGO - Specialized Ultrasound Gynecology & Obstretrics Full time

    As a part-time receptionist for an ultrasound clinic, your primary responsibility would be to provide excellent customer service to patients and visitors. Your duties may include: Greeting patients and visitors: As the first point of contact for patients and visitors, you will need to greet them kindly. We are an inclusive, LGBTQ-friendly clinic. Scheduling...

  • Unit Clerk

    2 months ago

    Hamilton, Canada Carecor Full time

    **Carecor is looking for dedicated Unit Clerks to join our amazing team working in hospitals serving Hamilton and the surrounding area. We’re ready when you are!** Join our medical administration team and make a direct impact on the delivery of safe, exceptional patient care. Our shifts place you in a variety of work environments such as hospital...

  • Accounting Admin Clerk

    6 months ago

    Hamilton, Canada Mabel's Labels Full time

    Mabel’s Labels is the leading provider of personalized kids’ labels to families across North America. Our mission is to delight our customers and community, make their lives easier and keep them connected to what they value the most. For the last 19 years, we’ve been selling durable and waterproof peel-and-stick labels to parents who want to avoid...

  • Accounting Clerk Position

    1 month ago

    Hamilton, Ontario, Canada Randstad Canada Full time

    Accounting Clerk Job DescriptionWe are seeking a detail-oriented Accounting Clerk to join our team in Hamilton, ON. As an Accounting Clerk, you will be responsible for assisting with accounts receivable and accounts payable functions, including invoice processing, posting transactions, and reconciling accounts.Key Responsibilities:Assist with accounts...

  • Legal Assistant/law Clerk

    1 month ago

    Hamilton, Canada confente, garcea Full time

    Seeking a legal assistant/ law clerk for busy criminal law practice located in downtown Hamilton. Duties will include but not limited to completing accounts, updating outlook, scheduling, prepare trial binders. Familiarity and experience with PC law, and legal aid billing will be an asset. On occasion will be required to address matters in court. **Job...

  • Legal Assistant/law Clerk

    6 months ago

    Hamilton, Canada Anthony J Di Silvestro, Barrister & Solicitor Full time

    **Legal Assistant/Law Clerk** Di Silvestro Associates Hamilton, ON **Full job description**: Di Silvestro Associates is a small boutique law firm specializing in real estate. We have work to get done, but we do so in a casual and friendly environment. We believe in work/life balance for everyone at our firm and as an assistant you get your own office (no...

  • Legal Super Clerk

    2 months ago

    Hamilton, Canada Concepts (GTA) Inc. Full time

    **Legal Super Clerk** Waterdown ON in-office Monday to Friday Full Time Salaried $70-$80K plus benefits and other perks Your intuition is telling you that you haven’t found your true work home yet. Your gut tells you that your talents are not being put to their best use. You envision wanting to put your skills to use in your community to help your...

  • Accounting Clerk Position

    4 weeks ago

    Hamilton, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a detail-oriented Accounting Clerk to join our team in Hamilton, ON. As an Accounting Clerk, you will be responsible for assisting with accounts receivable and accounts payable functions, including invoice processing, posting transactions, and reconciling accounts.Key Responsibilities• Assist with accounts receivable and accounts...

  • Accounting Clerk

    5 months ago

    Hamilton, Canada AutoCanada Inc. Full time

    **Accounting Clerk** **Subaru of Hamilton** **Hamilton, Ontario** Are you looking to drive your career forward? We are looking for an experienced **Accounting Clerk** to join our ** **team on a permanent full-time basis. Reporting to the Controller, you will be responsible for facilitating a wide variety of accounting and administrative...

  • Legal Super Clerk

    2 months ago

    Hamilton, Canada Concepts (GTA) Inc. Full time

    Legal Super ClerkWaterdown ON in-office Monday to FridayFull Time Salaried $70-$80K plus benefits and other perksJob DescriptionYour intuition is telling you that you haven’t found your true work home yet.Your gut tells you that your talents are not being put to their best use.You envision wanting to put your skills to use in your community to help your...

  • Receptionist / Office Clerk

    5 months ago

    Hamilton, Canada Umbrella Family and Child Centres of Hamilton Full time

    **Career Opportunity: Receptionist & Office Clerk** **In-office - Hamilton Mountain** Umbrella Family and Child Centres of Hamilton is currently recruiting for an **Receptionist & Office Clerk**. A true office support, this position will play an integral role on the Finance team and as needed clerical support to human resources and the leadership...