Billing Clerk
2 weeks ago
The Opportunity
Job Posting Number:
**2023-008**
Position:
**Billing Clerk**
**Location**:
**Hamilton (John St.) (Hybrid: Remote/In-office)**
Reports to:
**Supervisor, Billing**
Business Unit:
**Customer Experience**
Division:
**Customer Operations**
Hours per Week:
**35**
Rate of Pay:
**As per the Collective Agreement**
Number of Openings:
**1**
Union:
**PWU
*
Open:
**January 11, 2023**
Close:
**January 24, 2023**
- Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / In-office work based on operational requirements._
**Position Purpose**:
The Billing Clerk is accountable for the accurate and timely invoicing of customer accounts for electric and water services.
**Responsibilities**:
- Responsible for the reading and validation of electric and water meter reads including field activities, meter read scheduling, processing customer reads, resolving customer access issues, updating of account and billing information, and performing validation and variance activities
- Performs tasks related to the accurate and timely billing of electric and water accounts including billing, analyzing billing exceptions, retailer transactions, and assessment and resolution of errors and exceptions
- Calculates and applies amendments and adjustments related to billing, communicate amendments to customers and refer escalations to Senior Billing Clerk.
- Acts as the first point of contact for water account management and inquiries from municipalities.
- Responds to customer billing inquiries, ensuring a high level of professionalism and in accordance with Alectra Utilities standards and OEB requirements.
- Performs user acceptance testing of system and procedural changes, documenting new and revised procedures to provide the efficient billing and customer services
- Familiarity with Ontario Energy Board compliance requirements and regulation
- Responsible for demonstrating and maintaining a working knowledge and understanding of the Company’s safety policies and practices. Report any unsafe conditions or observed unsafe practices and make all efforts reasonable to work in accordance with The Ontario Health and Safety Act.
**Skills & Qualifications**:
**Education** **&** **Specializ**e**d** **Knowl**e**dge*
- Minimum of High School Education required
- College diploma or University Degree in business or other related field and/or equivalent experience is an asset
- Familiarity with regulations and by-laws governing water and electricity
**Experience**:
- Experience in dealing with difficult customers, situations and moderately/complex problems
- Experience in a customer service or billing role is an asset
**Skills/Abiliti**e**s/Co**m**pet**e**ncies*
- Demonstrated MS Office experience with a solid understanding of Excel
- Ability to make quick and accurate decisions with mínimal supervision that support the company procedures
- Demonstrated Customer Service skills, working both with internal and external stakeholders
- Proven keyboarding competency and accuracy is required
- Excellent verbal and written communication skills
- Must be able to work from other locations as required as per guidelines within the Collective Agreement
- Ability to multi-task in a fast-paced environment
How to Apply
If you would like to be considered for this position and meet the qualifications, please submit your resume by clicking on the button below.
You can also submit a resume for us to keep on file and review as new opportunities arise that might be the right fit for your skills and experience.
We thank all applicants for their interest in a career with Alectra. Only those selected for an interview will be contacted.
-
Casual Billing Clerk
4 days ago
Hamilton, Canada Alectra Utilities Full timeThe Opportunity Position: **Casual Billing Clerk** **_(*Temporary Role)_** **Location**: **Hamilton (John St.) (Hybrid: Remote/In-office)** Reports to: **Supervisor, Billing** Business Unit: **Customer Experience** Division: **Customer Operations** Hours per Week: **35** Rate of Pay: **As per the Collective Agreement** Number of...
-
Junior Billing Clerk
7 days ago
Hamilton, Canada Regional Medical Associates Full timeA contract opportunity exists for a Junior Billing Clerk at Regional Medical Associates. RMA submits patient claims to the Ministry of Health on behalf of physicians in the Hamilton and surrounding areas. The Junior Billing clerk plays an important role at RMA by following up on claims with missing or incorrect patient Health Card information. The primary...
-
Casual Billing Clerk
4 weeks ago
Hamilton, Ontario, Canada Alectra Utilities Corporation Full timePosition Purpose:The Billing Clerk is accountable for the accurate and timely invoicing of customer accounts for electric and water services. Responsibilities:Responsible for the reading and validation of electric and water meter reads including field activities, meter read scheduling, processing customer reads, resolving customer access issues, updating of...
-
Office Administration
2 days ago
Hamilton, Canada AppleOne Full timeOffice Administration / Billing Clerk Hamilton, ON Monday to Friday 7:00am – 5:00pm 100% in office role Pay: $20.00 - $22.00/hour Job Description: - Billing and invoicing orders - Prepare and finalize invoices, and enter into the system - File Accounts Receivable documents in an accurate and systematic fashion - Assist with set up of new...
-
Billing Clerk
2 weeks ago
Hamilton, Canada AppleOne Full timeBilling Clerk Hamilton, ON Monday to Friday 7:00am – 5:00pm 100% in office role Pay: $20.00 - $22.00/hour Job Description: - Billing and invoicing orders - Prepare and finalize invoices, and enter into the system - File Accounts Receivable documents in an accurate and systematic fashion - Assist with set up of new customers in ERP system - Assist...
-
Accounting Admin Clerk
3 weeks ago
Hamilton, Canada Mabel's Labels Full timeMabel’s Labels is the leading provider of personalized kids’ labels to families across North America. Our mission is to delight our customers and community, make their lives easier and keep them connected to what they value the most. For the last 19 years, we’ve been selling durable and waterproof peel-and-stick labels to parents who want to avoid...
-
Accounts Receivable Clerk
4 days ago
Hamilton, Canada LeClair Truck Repairs Ltd. Full timeJob Overview: We are seeking a detail-oriented and organized Accounts Receivable Clerk to join our team. As an Accounts Receivable Clerk, you will be responsible for managing and maintaining accurate financial records, ensuring timely payments, and providing excellent customer service. **Responsibilities**: - Process and reconcile customer invoices and...
-
Casual Collections Clerk
4 weeks ago
Hamilton, Canada Alectra Utilities Full timeThe Opportunity Position: **Casual Collections Clerk** **_ (*Temporary Role)_** **Location**: **Hamilton (John St.)** **(Hybrid: Remote/In-office)** Reports to: **Collections Supervisor** Business Unit: **Customer Experience** Division: **Collections and Payments** Hours per Week: **35** Rate of Pay: **As per the Collective Agreement** Number of...
-
Legal Assistant/law Clerk
3 days ago
Hamilton, Canada confente, garcea Full timeSeeking a legal assistant/ law clerk for busy criminal law practice located in downtown Hamilton. Duties will include but not limited to completing accounts, updating outlook, scheduling, prepare trial binders. Familiarity and experience with PC law, and legal aid billing will be an asset. On occasion will be required to address matters in court. **Job...
-
Shipping Clerk
4 days ago
Hamilton, Canada 3D warehousing and logistics Full timeYou will work regularly with warehouse, office, and management staff. You will also be confident in taking telephone calls for customer requests. The Shipping & Receiving Clerk is responsible for a wide variety of clerical duties in support of the daily warehouse operations. **Essential Functions & Responsibilities**: - Answers incoming calls from...
-
Shipping Clerk
4 weeks ago
Hamilton, Canada 3D warehousing and logistics Full timeYou will work regularly with warehouse, office, and management staff. You will also be confident in taking telephone calls for customer requests. The Shipping & Receiving Clerk is responsible for a wide variety of clerical duties in support of the daily warehouse operations. **Essential Functions & Responsibilities**: - Answers incoming calls from...
-
Billing Clerk
4 weeks ago
Hamilton, Canada American Iron and Metal Full timeCompany Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...
-
Law Clerk- Personal Injury AB
2 weeks ago
Hamilton, Canada Forge Recruitment Full timeAbout The CompanyOur client, a highly regarded boutique firm located in Hamilton is currently in search for a Personal Injury Law Clerk to support their growing practice. The firm offers competitive Benefits and an opportunity to work alongside a talented legal professional team focused in the area of Personal Injury Law.About The RoleOrganize legal...
-
Law Clerk- Personal Injury AB
2 weeks ago
Hamilton, Canada Forge Recruitment Full timeAbout The CompanyOur client, a highly regarded boutique firm located in Hamilton is currently in search for a Personal Injury Law Clerk to support their growing practice. The firm offers competitive Benefits and an opportunity to work alongside a talented legal professional team focused in the area of Personal Injury Law.About The RoleOrganize legal...
-
Law Clerk- Personal Injury AB
2 weeks ago
Hamilton, Canada Forge Recruitment Full timeAbout The CompanyOur client, a highly regarded boutique firm located in Hamilton is currently in search for a Personal Injury Law Clerk to support their growing practice. The firm offers competitive Benefits and an opportunity to work alongside a talented legal professional team focused in the area of Personal Injury Law.About The RoleOrganize legal...
-
Law Clerk- Personal Injury AB
2 weeks ago
Hamilton, ON, Canada Forge Recruitment Full timeAbout The Company Our client, a highly regarded boutique firm located in Hamilton is currently in search for a Personal Injury Law Clerk to support their growing practice. The firm offers competitive Benefits and an opportunity to work alongside a talented legal professional team focused in the area of Personal Injury Law. About The Role Organize legal...
-
Water Operations Clerk
3 weeks ago
Hamilton, Canada City of Hamilton Full timeSUMMARY OF DUTIES Reporting to Supervisor, Dispatch and Operations Support, performs support duties associated with the operation of Water Meters and Customer Billing for Hamilton Water. GENERAL DUTIES Perform clerical support for Hamilton Water Meter Operations which will include but is not limited to: creating and reviewing spreadsheets, charts,...
-
Client Service Clerk
7 days ago
Hamilton, Canada CAN-AM Cryoservices Full timeEducation: Bachelor's degree - Experience: Experience an asset - French language/French language arts teacher education - General studies - Biology/biological sciences, general - Molecular biology - Reproductive biology - Social sciences, other - or equivalent experience **Work setting**: - Office building **Tasks**: - Access and process information -...
-
Accounting Clerk
3 weeks ago
Hamilton, Canada BMC Group, Inc. Full time**About us** BMC Group, Inc. is a construction company with over 20 years of experience and with satisfied customers throughout the US and Canada. **Responsibilities**: - Maintain accurate electronic spreadsheets for financial and accounting data. - Classify, code, and summarize numerical and financial data to compile and keep financial records. -...
-
Shipping Clerk
4 weeks ago
Hamilton, Canada 3D warehousing and logistics Full timeThe Warehouse Administrator is responsible for a wide variety of clerical duties in support of the daily warehouse operations. **Essential Functions & Responsibilities**: - Receives orders and prepares them to be picked. - Answers incoming calls from Carriers, OR Customers and confirm booking appointments for in & outbound schedules working with the...