Financial Service Representative

4 weeks ago

Victoria, Canada goeasy Full time

**easyhome** is the largest merchandise lease-to-own company in Canada. With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

**So what will you do as a Financial Service Representative?**
- **Create superior customer sales experiences** by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
- **Demonstrating compassion** **and empathy** toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
- **Welcome and engage customers** visiting your store location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding store sales targets
- **Capitalize** on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while **transparently and openly communicating** the terms and conditions of our financial products
- **Manage collections** activities for all past due financial accounts, maintaining an impeccable level of service

**What we are looking for**:

- A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
- Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
- People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
- Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
- Ability to multi-task, adapt to change in a fast-paced sales environment
- Achievement and results oriented with a positive attitude to drive sales and increase customer satisfaction
- Empathetic, compassionate and operate with integrity with every sale - really care for our customers

**Inclusion and Equal Opportunity Employment**

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

**Additional Information**:
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

**Why should you work for goeasy?**

To learn more about our great company please click the links below:

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