Administrator - Client Service & Transcription

6 months ago


Milton, Canada Ponka Verbatim Reporting Services Full time

Ponka Verbatim Reporting Services is expanding and we are looking for motivated individuals to join our company. Full training will be provided for motivated individuals looking to build a career at one of Canada’s premier court reporting businesses. Ponka Verbatim has been proudly servicing the legal community for over 30 years.

We provide legal transcriptions to clients around Ontario as well as provide boardrooms for examinations. We are looking for dedicated and motivated professional individuals to join our growing company. This is a full-time position working Monday to Friday from 9am to 5pm in our Milton office.

Reporting to the Transcription Supervisor, you will be responsible for the following but not limited to:

- Provide exceptional customer service to our clients
- Respond to inquiries and requests in a timely manner
- Receive and accept new orders and bookings
- Assign legal matters for transcription
- Organize files to ensure due dates are met
- Perform quality assurance on transcripts
- Carry out administrative tasks as assigned
- Providing support as a court reporter when necessary (training provided)
- Ability to travel between Milton, Oakville and Burlington office locations as needed

Key Qualifications and Traits:

- Strong keyboarding skills
- Strong listening and comprehension skills
- Professionalism
- Confidence
- Strong knowledge of the English language
- Ability to work independently with minimum supervision
- Strong attention to detail
- Multitasking abilities

Assets:

- Experience in the court reporting industry
- Knowledge of legal terminology and processes

Pay: $36,000.00-$40,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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