Freedom of Information Program Assistant

3 weeks ago

Toronto, Canada Ministry of the Environment, Conservation and Parks Full time

**Effective January 1st, 2024 the salary range for this position is $29.53 to $34.75 per hour in compliance with OPSEU Unified Bargaining Unit collective agreement provisions. The new rates, effective retroactive to January 1, 2024, were recently confirmed.**

We are looking for two enthusiastic individuals to provide leadership services and advice related to the Freedom of Information and Protection of Privacy Act (FIPPA) to the Ministry and the general public. If you are customer-oriented, consider these exciting opportunities with the Corporate Services Branch

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: In this role, you will:

- Act in a leadership role for the training and day-to-day work distribution of Freedom of Information (FOI) Administrative Officers.
- Review, analyze, and respond to routine access to information requests from the public for general records and personal information.
- Analyze and assist in the compilation of statistics for reports.
- Prepare FOI request documents such as acknowledgments, clarifications, fees, letters to third parties, general inquiries, and records for disclosure.
- Answer a high volume of varied and complex calls for FOI legislation, policies, and procedures information.
- Maintain the FOI case management systems for tracking and processing FOI requests.

**How do I qualify?**:
**Leadership and Technical Skills**:

- You have leadership skills to provide training to FOI Administrative Officers and set priorities for day-to-day workflow.
- You have working knowledge of FIPPA and related regulations, policies, and principles to respond to public inquiries.
- You have knowledge of other jurisdictions' freedom of information legislation such as Federal and Municipal FIPPA legislation.
- You have arithmetic skills to prepare fee requests and a variety of statistical reports.

**Research, Analytical, and Organizational Skills**:

- You have proven research, analytical, and problem-solving skills to review and evaluate complex information and discern important issues.
- You have demonstrated organizational skills to deal with a high volume of requests.

**Communication and Customer Service Skills**:

- You have communication, customer service, and relationship management skills to work with ministry staff and provide services to the general public.

**Computer Proficiency**:

- You are proficient in using computer systems and current software including Excel, Microsoft Outlook, Word, and PowerPoint to maintain and manage databases, track information, and prepare a variety of reports and materials.
- You can acquire knowledge of FOI case management systems to identify and resolve first level system problems, train new users, and act as system administrator.

**Additional Information**:
**Address**:

- 2 English Temporary, duration up to 24 months, 40 St Clair Ave W, Toronto, Toronto Region

**Compensation Group**:

- Ontario Public Service Employees Union- Understanding the job ad - definitions
- **Schedule**:

- 3**Category**:

- Administrative and Support Services**Posted on**:

- Monday, April 15, 2024**Note**:

- E-ET-213344/24(2)

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