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HR Manager, Relationship Management

4 months ago


Toronto, Canada City of Toronto Full time

**Job ID**: 45041

**Division & Section**:People & Equity, Strategy & Relationship Management

**Work Location**:METRO HALL, 55 John Street, Toronto

**Job Type & Duration**:Full-time, 1 Permanent Vacancy,

**Salary**:$122,000.00-$158,105.00, TM 5123 and wage grade 8 (2023 rate)

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 14-FEB-2024 to 28-FEB-2024

The City of Toronto is the fourth largest city in North America and the fourth largest government in Canada, with a highly diverse and multicultural population. In addition, the City of Toronto has several agencies and corporations including the Toronto Police Service, Toronto Public Library, and the Toronto Transit Commission, which make up the broader municipal organization.

Consistently ranked one of the world’s most livable cities, Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities.

Toronto is a global leader in technology, finance, film, music, culture and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.

In its pursuit of modernizing City services through strategic investment, digital transformation, and a culture of innovation, the Technology Services Division (TSD) collaborates with all City Divisions, agencies, boards and corporations to deliver client centric business solutions and secure, reliable IT infrastructure.

Embarking on a transformative journey, the Technology Services Division (TSD) is reshaping its culture and service delivery approach, focusing on four key priorities:

- Build Resilient Foundations: Establish a robust, reliable, and secure technology infrastructure.
- Deliver User-Centric Solutions: Provide enterprise-grade modern solutions with a focus on user experience.
- Harness Data Power: Utilize data to drive operational processes and informed decision-making Citywide.
- Empower Stakeholders: Engage and empower stakeholders to foster a culture of agility and innovation.

As part of this journey, we have an exciting opportunity to join our People & Equity Division as a **HR Manager, Relationship Management (Technology Services Division)**

Join our dynamic team in the HR business partnering role dedicated to supporting Technology Services Division (TSD), the HR Manager, Relationship Management (Technology Services Division) will build trusted relationships with leadership and support leaders in the successful delivery of people management practices and capabilities.

**What will you do?**

Reporting to the Director, Relationship Management, and working closely with Chief Technology Officer and the TSD leadership team in support of their transformation, you will lead the effective delivery of strategic HR consultation and guidance in key areas, including talent management, recruitment, compensation, total rewards, learning and development, workforce and succession planning, and employee relations.

You will be instrumental in ensuring that HR practices and processes support and embrace diversity and promote a culture of inclusion and innovation.

In this role you may lead a small team of HR Business Partners and will engage with the client leadership team including Division Heads and Directors as well as collaborate with all areas of the People & Equity Division to provide customized people solutions, in alignment with City-wide and Divisional workforce goals and priorities, proactively sharing relevant business insights from client groups.

As a trusted senior advisor, you will develop a strong understanding of the overall strategy and divisional challenges of your clients, anticipate workforce trends and risks, and advise divisional leadership accordingly. You will analyze workforce data and analytics to formulate insights and recommendations, and to integrate solutions.

Your background in change management and business transformation will enable you to play a significant role in shaping and managing decisions and processes, lead the implementation of change management initiatives, and support divisional transformations.

A results-oriented leader, you will contribute to the identification of opportunities for continuous improvement of people systems, processes and practices. This role will provide you with the opportunity to oversee the implementation of any changes in the organization structure of your client division, to ensure alignment with their requirements for maximum organizational effectiveness.

Working closely with Recruitment and Talent Acquisition teams in People & Equity Division, you will support Division Heads in workforce planning to identify talent gap and pipeline requirements to enable efficient recruitment and resourcing processes. Coaching divisional leaders on career dev