Branch Lead

6 months ago

Concord, Canada Stallion Express Full time

Stallion Express is looking for a dedicated **Branch Lead **to join and oversee our newest branch in **Concord, Ontario ** The training will take place in Markham, Ontario
- _gas to travel to the training location will be compensated._

**Schedule**: Monday to Friday, 10 AM to 6 PM.

**About Us**:
Stallion Express is a Toronto-based company specializing in shipping and logistics solutions for online sellers. Our clients range from part-time eBay sellers to bigger eCommerce web stores, shipping hundreds of packages per day

We’re a dynamic team working towards a shared vision: To help Canadian sellers ship parcels at the lowest possible rates. 10,000+ businesses in Canada have saved $5,000,000 in shipping costs for over 6 million parcels with Stallion Express.

Customer service is the top priority for us, which directly reflects in our consistent 4.8-star rating on Google

**Who are we looking for?**
As a Store Associate/Branch Lead, you will be responsible for all day-to-day operations of the Concord location. You will be our clients' primary point of contact when they come into the store to drop off their packages as well as to answer any of their questions.

**Responsibilities**:
This position will report directly to the Head of Operations of Stallion Express. This role will also work very closely with our customer service team and account executives.
- Ensure day-to-day operations adhere to all of Stallion's processes and protocols (some tasks include, but are not limited to, shipping and receiving, sorting, scanning, processing, organizing, loading/unloading, and providing customer service to walk-in clients).
- Ensure the team is adhering to all safety requirements.
- Perform some administrative duties.
- Promotes Stallion's culture and values within the team.
- Other duties as assigned.

**Requirements**:

- 1-2 years of related warehouse/store experience.
- Willing to accept full responsibility and accountability for branch operations.
- Strong interpersonal skills with a proven ability to build trusting and supportive relationships with team members.
- Must be trustworthy and reliable (you'll be running the show).
- Can multitask in a fast-paced environment with tight deadlines.
- Decisive, assertive, and strong communication skills.
- Excellent computer skills.
- Must be proactive and comfortable helping out in all aspects of the operations when necessary.

**Salary**: From $18.00 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Concord, ON L4K 4B7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you willing to travel to Markham, Ontario for training?

**Experience**:

- Warehouse: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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