Employer and Client Coordinator

6 months ago


Ottawa, Canada March of Dimes Canada Full time

**Job Developer (Vocational Rehabilitation Specialist-Employer and Client Coordinator) - Full-time)**

**Location/Lieu: Ottawa**

**You’ll feel great about a career with March of Dimes Canada**

At March of Dimes Canada, **our collective work matters**. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s **dedicated to solving big challenges** and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because **the need is urgent — and it’s growing**.

More than six million people with disabilities in Canada experience challenges like poverty, discrimination, indignity, and isolation. These are the barriers that you’ll help tear down. Together, with your vital contributions, we’ll keep moving the dial on the challenges people with disabilities face. Our work is deep and wide — and you’ll always find it deeply rewarding — which is why we pull together to make change happen. Our collective efforts are rooted in our **Purpose**, **Vision**, and **Mission**, which inform how we drive all our work forward:

- **Purpose**: Champion equity. Empower ability.
- **Vision**: An inclusive, barrier-free society for people with disabilities. 
- **Mission**:To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

- Contributing to our important mission**:creating real change for people with disabilities**:

- Joining a **leading national charity** with a history of impact and a future full of possibility
- Enjoying **industry-leading employment incentives and benefits**:

- Supported in your **professional growth, development, and success**:

- Included in our **empathetic and supportive work culture**

Learn more about why we’re a great employer at **marchofdimes.ca/careers**.

**Roles and responsibilities**

Employer Engagement
- Develop relationships with employers across various business sectors
- Complete lead generation through cold calls (phone and in-person); to uncover job opportunities
- Operate as contact person for business; identify employer priority needs and initiate job orders
- Promote and facilitate Employer Financial Incentives; Wage Subsidy and/or Retention Incentive
- Ensure Employer Registration and relevant forms are completed and maintained

Case Management Support
- Receive Job Development referrals from Assessment and Planning team and provide updates on job development efforts and opportunities
- Collaborate with Assessment & Planning team to help prepare job seekers prepare for employment
- Conduct mock interviews/coaching as required
- Use case management systems to complete case notes following all employer contacts or meetings
- Complete scheduled follow-up calls to confirm employment status/hours and obtain doc evidence
- Respond promptly to client and/or employer concerns to avoid potential job loss; Initiate suitable retention support services
- Provide ongoing support to clients and employers to foster ongoing success at 3 and 12-months post-employment

Marketing and Promotion
- Promote the hiring of persons with disabilities and other specialized population groups to local businesses
- Develop and maintain relationships with community stakeholders as part pf generating and managing client and employer referrals
- Represent MODC and develop brand awareness through the marketing of MODC programs and services

**Qualifications and experience**
- Minimum of 1 to 3 years of experience in job development, employer outreach and marketing; and customer relationship management; reputable experience in recruitment and screening
- Sensitivity to issues/barriers that people with disabilities experience
- Well-developed time management, problem solving, organizational and teamwork skills
- Effective negotiation skills
- Excellent written and verbal communication, sales, and customer service skills
- In-depth knowledge of the current labour market and labour market trends
- Experience in job development, employer outreach and marketing, and customer relationship management; reputable experience in recruitment and screening
- Demonstrated ability to prioritize and work well under pressure
- Proficient in Microsoft Office suite and Adobe software; Knowledge EOIS CaMS is considered an asset
- Ability to document, maintain records and assist in reports
- Driver’s license and reliable transportation
- Ability to work outside business hours when required

**How to apply**

If you are in



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