Employer Services Assistant

3 weeks ago

Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
Reporting to the Employer Services Team Lead, the Co-op Employer Services Assistant is responsible for the full life-cycle of co-op work term recruitment activities. S/he works within a designated co-operative education program portfolio to provide the following services to employers and students:

- Advising employers on how to post jobs on CUHire or posting job descriptions for the employers;
- Forwarding resumes to the employer;
- Scheduling interviews;
- Conducting follow up on interviews and job postings with employers;
- Presenting job offers to students;
- Confirming placements to both employers and students;
- Creating and updating student and employer files;
- Providing employers with recommendations on which co-op programs are suitable for their positions;
- Providing advice and guidance to employers throughout the recruitment process and making a referral to the program Business Development Coordinator for follow up with new employers for the purpose of job development;
- Liaise with program Business Development Coordinator and Co-op Student Advisor to ensure that all parties are kept up to date on issues as they arise;
- Liaise with the program Business Development Coordinator and Co-op Student Advisor to ensure he/she is current on the skill sets that the students can offer to the co-op employers;
- Updating the database as required with relevant information to the recruitment process;
- Updating reports on an as-needed and on-going basis.

**Qualifications**:
The incumbent must possess the following qualifications:

- Thorough knowledge of database software (e.g. Microsoft Access) is required to maintain the co-op student database accurately.
- The ability to work independently and exercise judgment to seek assistance from the Employer Services Team Lead when necessary is necessary.
- Excellent communication and interpersonal skills are essential to facilitate the co-op recruitment process and effectively interact with student and employer clients.
- Tact and diplomacy are required to handle difficult situations as they arise.
- Knowledge of university structure and regulations, particularly relating to co-operative education programs (e.g., co-op admission, employment, continuation requirements), is important.
- Excellent time management and organizational skills are indispensable for this position.

**Education and Experience**:
The above is normally acquired through the completion of:

- Completion of three years of post-secondary study.
- Three years related experience, one year of which should be in an academic environment with one to two years of recruiting experience. Prior experience with co-op placement would be an asset. Knowledge of French would be an asset.

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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