Logistics Coordinator, Brewster Transportation

1 month ago

Banff, Canada Pursuit Collection Full time

What will be your daily pursuit?:
Your daily pursuit will involve you playing a pivotal role in our guests’ experience, through handling logístical tasks efficiently and effectively, and maintaining a professional, knowledgeable approach in all interactions. You will be an integral member of the Transportation team, supporting the daily operations of our Brewster Express, Brewster Sightseeing, and Open Top Touring services.

What will your compensation be?:
The starting wage for this position is $19.00 per hour.

When does this adventure begin?:
This job is posted as part of our seasonal hiring for **Spring/Summer, 2025, **with a desired start date of March, 2025.

What perks can you expect?:

- Join an inclusive, global team and make life-long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays, dining, and retail.
- Access subsidized mental health and wellness resources.

What will you do in this job?:

- Operational coordination. This includes, but is not limited to; organizing passenger manifests, coordinating and managing additional transportation options (taxi and van services) for pick-up and drop-off services, assisting with ticket sales, luggage handling, welcoming guests, and boarding procedures.
- Create memorable guest experiences by upholding exceptional hospitality standards, staying informed about local events and attractions, anticipating guest needs, and offering personalized recommendations.
- Respond to guest and team inquiries across multiple communication channels, effectively resolving issues and coordinating with other teams.
- Ensure responsible handling of cash and credit card transactions, and accurately complete all required reports.
- Ensure personal safety, as well as that of our guests and team members, to the best of your ability
- Maintain a clean and organized workspace, addressing any needs as they arise.
- Uphold company values and follow all policies and procedures.

What skills and experience do you need for this job?:

- **Guest Experience & Communication**: Strong customer service focus, attention to detail, and effective communication. Additional language skills are an asset.
- ** Adaptability & Teamwork**: Proven adaptability and willingness to engage in fast-paced, team-oriented environments.
- ** Problem Solving & Organization**: Effective problem solver with strong organizational, analytical, and pragmatic thinking skills.
- ** Time Management & Multi-tasking**: Skilled in time management, prioritization, and multitasking.
- ** Self-Motivation & Accountability**: Ability to work independently, be self-motivated, and accountable.
- ** Cash Handling & Systems Proficiency**: Experience with cash handling, POS systems, booking systems and Microsoft Office will be beneficial in the role.
- ** Additional Assets**: Public speaking, Class 4 driver’s license, first aid qualifications, and an authentic interest in the Canadian Rockies.
- ** Physical Demands**: Comfortable with physically demanding tasks such as outdoor work, repetitive movements, prolonged standing/sitting, and lifting up to 50 lbs.

What will your work environment be like?:

- Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
- Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

  • Guest Experience Supervisor, Brewster Transportation

    4 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Your daily pursuit will include playing a pivotal role in leading, inspiring, and empowering our team to deliver world-class guest experiences in the breathtaking Canadian Rockies. This dynamic position blends operational oversight, collaboration, and team leadership to ensure seamless service across multiple...

  • Maintenance Manager, Brewster Transportation

    3 months ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Our Maintenance Manager will provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and improved business practices; building a culture that attracts and retains superior talent on our team. What perks can you expect?: - Work in a dynamic, culturally diverse team from...

  • Adventure Expert, Brewster Transportation

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Your daily pursuit will involve creating memorable experiences for our guests through upholding exceptional hospitality standards, maintaining current knowledge of local events and offerings, anticipating needs and making personalized recommendations, based on expert knowledge. You will be an integral member of the...

  • Maintenance Manager, Brewster Transportation

    3 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?:Our Maintenance Manager will provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and improved business practices; building a culture that attracts and retains superior talent on our team.What perks can you expect?:Work in a dynamic, culturally diverse team from around...

  • Maintenance and Operations Manager

    2 days ago

    Banff, Alberta, Canada Pursuit Collection Full time

    Pursuit Collection is seeking an experienced Maintenance and Operations Manager to lead our fleet maintenance team at Brewster Transportation in Alberta, Canada.Job SummaryWe are looking for a highly skilled and motivated individual with previous experience in fleet maintenance management to oversee the day-to-day operations of our maintenance facility. The...

  • Sightseeing Host

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: You daily pursuit will involve delivering an exceptional guest experience through warm, proactive engagement and effective communication, while ensuring smooth operations and logístical coordination. We expect our Host team to maintain a positive, authentic presence, prioritizing guest comfort and safety, and supporting...

  • Sightseeing Host

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: You daily pursuit will involve delivering an exceptional guest experience through warm, proactive engagement and effective communication, while ensuring smooth operations and logístical coordination. We expect our Host team to maintain a positive, authentic presence, prioritizing guest comfort and safety, and supporting...

  • Guest Experience Supervisor, Open Top Touring

    1 week ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Supervise standards of service and performance of Open Top Touring located within the Brewster Transportation Centre (depot). Leading by example, fostering a positive working environment, ensuring all staff maintain up-to-date knowledge, follow consistent policies and procedures, and ensure each guest receives an...

  • Guest Experience Supervisor, Open Top Touring

    2 months ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Supervise standards of service and performance of Open Top Touring located within the Brewster Transportation Centre (depot). Leading by example, fostering a positive working environment, ensuring all staff maintain up-to-date knowledge, follow consistent policies and procedures, and ensure each guest receives an...

  • Motorcoach Operator

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Your daily pursuit is safely transporting guests to iconic locations, sharing fascinating stories about the area, and inspiring their adventures along the way. What will your compensation be?: This is a union position. Wages offered will be in line with our collective bargaining agreement. Effective Dec 1, 2024 Starting...

  • Driver Guide, Open Top Touring

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Your daily pursuit is ensuring positive guest experiences and interactions by delivering unique interpretive content in a fun and engaging way, while simultaneously operating a commercial vehicle in a safe manner. What will your compensation be?: - This is a union position. The wages offered will be in line with our...

  • Assistant Revenue Manager

    7 months ago

    Banff, Canada Pursuit Collection Full time

    Compensation: Circa $60,000 CAD + Benefits What perks can you expect?: - Work in a dynamic, culturally diverse team from around the globe - Fast-paced and active position - get your step counter ready! - Complimentary lodging as a taxable benefit - The chance to work in an inclusive culture and make life-long friends - Opportunities for career growth or...

  • Dispatch Coordinator

    3 months ago

    Banff, Canada Discover Banff Tours Full time

    **Job Summary** **Responsibilities**: - Assign guides/drivers & Vehicles in our reservations stem - Optimize the personnel and vehicle assignments to optimize resource efficiency - Overseeing and maintaining the guides schedule on a week in and week out basis - Maintain an accurate schedule that reflects the day to day updates from our reservations...

  • Marketing Coordinator, Banff

    3 months ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: The Marketing Coordinator for Banff Jasper Collection (BJC) will support the BJC & larger Pursuit Marketing team in the coordination of marketing activities that will drive visitation and revenue growth in BJC. The position is based in Banff and reports directly to the Marketing and Brand Experience Manager for Banff. What...

  • Communications & Events Coordinator

    5 months ago

    Banff, Canada Banff Caribou Properties Full time

    As one of Banff's leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide...

  • Employee Communications

    1 day ago

    Banff, Canada Banff Caribou Properties Ltd. Full time

    The Employee Communications & Events Coordinator is at the forefront of creating positive work experiences for our team by engaging employees to deliver a great employee experience. This role is dynamic as it is responsible to create memorable employee events, an awesome perks program and effectively communicate with over 900 employees in an effective...

  • Cultural Explorer

    1 month ago

    Banff, Alberta, Canada Explorer Canada Holidays Ltd. Full time

    Job Title: Cultural ExplorerWe are seeking a skilled Tour Guide to join our team at Explorer Canada Holidays Ltd.About the Role:The successful candidate will be responsible for providing exceptional tour experiences to clients, ensuring seamless logistics and exceeding expectations. This is a fantastic opportunity to showcase your cultural knowledge,...

  • Coordinator, Lake Minnewanka

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Your daily pursuit is supporting the team with administrative tasks to ensure smooth day-to-day operations across departments. What will your compensation be?: The starting salary for this role is dependent on experience. When does this adventure begin?: This job is posted as part of our seasonal hiring for...

  • Maintenance Program Coordinator

    4 weeks ago

    Banff, Canada Roam Transit Full time

    p>Maintenance Program ManagerThe Bow Valley Regional Transit Services Commission (BVRTSC) brings mobility to both visitors and residents looking to enjoy the Bow Valley without the use of a private vehicle. We pride ourselves in offering the best customer experience possible by providing a dependable and valuable service. Our team members make an impact in...

  • Marketing Coordinator

    4 months ago

    Banff, Canada Mountainscape Events Mountainscape Weddings Mountain Event Rentals Full time

    **THIS IS IT - YOUR SALES & MARKETING DREAM JOB!** **WHO WE ARE**: **WHO WE ARE** Based in beautiful Banff, Alberta, Mountain Events is the premier supplier of quality event-related items serving the Rocky Mountain region. Operating under as three specific brands catering to different aspects of the event industry, Mountainscape Events, Mountainscape...