Dispatch Coordinator

1 month ago

Banff, Canada Discover Banff Tours Full time

**Job Summary**

**Responsibilities**:

- Assign guides/drivers & Vehicles in our reservations stem
- Optimize the personnel and vehicle assignments to optimize resource efficiency
- Overseeing and maintaining the guides schedule on a week in and week out basis
- Maintain an accurate schedule that reflects the day to day updates from our reservations system
- Communicate daily with our reservations team to allow for booking of far
- reaching tours as well as last minute bookings
- Communicate daily with guiding/ driving staff to ensure staff are aware of guiding and driving duties
- Thoroughly understand the legal limits that drivers have operating commercial vehicles in Canada
- Maintain a relationship with the guide/ driving team; good communication will be key
- Coordinate with our Mechanic Shop Coordinator to ensure required vehicles get sent in for service
- Assist with operational emergencies if they arise

**Requirements**:

- High attention to detail
- Computer skills (company uses MAC but a general tech knowhow is key)
- Excellent analytical skills with the ability to interpret data effectively.
- Strong typing skills for accurate data entry.
- Ability to work in a changing environment able to make flexible changes as the needs arise

**Job Types**: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

- Tips

**Benefits**:

- Casual dress
- Company events
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Application question(s):

- Do you have any prior experience in the guiding/ transportation industry?

Work Location: In person

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