Manager, Business Solutions

4 months ago

North York, Canada Ministry of Health Full time

**_NOTE: Effective April 1, 2024, the salary range for this position is $92,920 to $135,056 per year._**

We're looking for someone like you to join us as the Manager, Business Solutions at the Emergency Health I&IT Solutions and Technology Management Branch within the Ministry of Health (MOH). In this role, you'll tackle exciting projects that impact Ontario's frontline services, find a sense of accomplishment, and make a meaningful contribution to the community.

**About the Emergency Health I&IT Solutions & Technology Management Branch**:
The Emergency Health I&IT Solutions & Technology Management Branch (EHSTM) is dedicated to developing, maintaining, and modernizing IT solutions for the Hospitals & Emergency Services Division, Paramedic Services, and Hospitals. Our key responsibilities include:

- Managing land ambulance dispatch systems for better-connected healthcare and seamless integration.
- Leading security operations, business continuity planning, disaster recovery, and technology management.
- Representing the Ministry's interests in IT enterprise initiatives and services.

**As the Manager, Business Solutions, you will**:

- Oversee a team managing critical infrastructure and network services.
- Drive key technology projects that support emergency and frontline services.
- Ensure the resilience of diverse technology platforms.

Your role will be crucial in delivering innovative solutions that enhance the health and safety of communities across Ontario

**Note**:

- Attendance at the North York office is required, in line with the OPS' current hybrid work model.
- The role includes periodic after-hours/on-call responsibilities on a rotational basis.

**Leadership in the Ontario Public Service**
A leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.

Visit the **OPS Anti-Racism Policy**, the **OPS Diversity and Inclusion Blueprint**, and the **Multi-Year Accessibility Plan** to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.
**What can I expect to do in this role?**:** Create the Work Environment**

In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.

**Deliver on Business Goals and Priorities**

Your leadership will be crucial in guiding the team towards the achievement of its business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry. You will contribute to the achievement of team goals by:

- _ Managing a team of five or more staff responsible for various IT services while fostering innovation and diversity._
- _ Driving key projects exploring and implementing cutting-edge technology._
- _ Overseeing operations support in critical environments and emergency situations._
- _ Utilizing your technical expertise in networking, servers, and desktop environments._
- _ Building and managing relationships with clients, stakeholders, and suppliers._
- _ Providing technical advice and recommendations to project teams and senior management._
- _ Handling recruitment, performance management, resource management, and staff development._

**How do I qualify?**:
**Strategic Leadership Skills**:

- Proven experience in managing technology teams and projects with a focus on infrastructure and networks.
- Ability to inspire and develop professional staff.
- Success in fostering continuous improvement and creativity.
- Collaborative

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