Program Assistant

2 weeks ago


Toronto, Canada Arab Community Centre of Toronto Full time

**Job terms**:Part-TimeFixed Term Contract (28 hrs./week) until March 31, 2025

**Job location**:Etobicoke, ON

Position Title: Program Assistant

This position will support ACCT’s implementation of the project: Bridging the Divide: Digital Champions for the Immigrant Serving Sector. This project, led and implemented in tandem with national partners across Canada, aims to increase the digital literacy skills & confidence of newcomers to promote participation in the digital economy,and to build the capacity of immigrant service provider organisations by training staff & volunteers as Digital Champions to support clients in acquiring or improving digital skills.

Responsibilities (include but are not limited to):

- Conducts background research to better inform programming
- Gather information by identifying sources of information and report submission.
- Identifying opportunities and needs based on the organization’s strategy
- Assist the Program with improving processess and suggest implementation methods
- Design, organise, facilitate and evaluate group training sessions
- Follow up participant and volunteer uptake of digital training across the lifetime of the project
- Conducts research related to client needs in line with program objectives
- Assist with logistic support
- Provide administrative support to the project
- Perform tasks that support office operations for multiple locations
- Data entry, filing and record keeping
- Manage incoming and outgoing mail (print, electronic, fax) in a confidential and timely manner
- Other duties assigned

Qualifications:

- Holder of a diploma and/or a combination of relevant experiences and education.
- Minimum 1 year of administrative or social work experience
- Experience with facilitating sessions in a group setting
- Proficient in Microsoft Office (basic Word and Excel)
- Strong organizational, interpersonal, verbal, and written communication skills
- Detail-oriented and able to prioritise
- Self-starter
- Maintain confidentiality of information as a priority
- Ability to multi-task while maintaining a high level of accuracy in data collection and reporting
- Ability to work in a team environment, as well as a capacity to self-motivate and work independently
- Strong written and verbal communication skills in English. Fluency in Arabic is an asset.

**Job Type**: Part-time
Part-time hours: 28 per week

Expected hours: 28 per week

**Benefits**:

- Extended health care
- RRSP match

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON M9C 4Z4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

Work Location: In person

Application deadline: 2023-09-01
Expected start date: 2023-09-05


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