Order Entry/ Customer Service

6 months ago


Toronto, Canada Ace-Tex Enterprises, Inc. Full time

Position Overview: As an Order Entry/Customer Service Representative, you will play a critical role in ensuring smooth order processing and providing exceptional customer service to our clients. You will be responsible for accurately entering orders, addressing customer inquiries and concerns, and collaborating with various teams to resolve issues efficiently. This position requires excellent communication skills, attention to detail, and a commitment to delivering a positive customer experience.

Key Responsibilities:

- Process incoming orders accurately and efficiently using our internal systems and software.
- Assist customers with order-related issues, including product availability, pricing, shipping, and returns.
- Collaborate with internal departments such as sales, warehouse, and logistics to ensure timely order fulfillment and resolve any issues that may arise.
- Handle customer complaints and escalations professionally, striving to achieve swift resolution and customer satisfaction.
- Proactively identify opportunities to improve processes and enhance the overall customer experience.
- Generate reports and analyze data related to order processing and customer inquiries as needed.
- Contribute to a positive and collaborative team environment, supporting colleagues and sharing best practices.

Qualifications:

- High school diploma or equivalent; post-secondary education is a plus.
- Previous experience in customer service, order entry, or a related field is preferred.
- Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
- Strong attention to detail and accuracy, with the ability to multitask and prioritize tasks effectively.
- Proficiency in using computer systems and software, including Microsoft Office suite and order processing systems.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong problem-solving skills and a proactive approach to addressing customer needs and concerns.
- Flexibility to adapt to changing priorities and work schedules as needed.
- Fluency in English is required; additional language skills are an asset.

This is a full-time position based in our Toronto, Canada location. We offer competitive compensation, benefits, and opportunities for professional growth.. If you are passionate about providing exceptional customer service and thrive in a dynamic, team-oriented environment, we encourage you to apply.

F6gM8TokP2



  • Toronto, Canada Dorplex Industries Limited Full time

    We are looking for a self motivated, hardworking, positive individual to join our Order Entry/CS team. Must be able to work in a fast paced environment, have excellent CS skills and able to complete daily work with accuracy and attention to detail. Responsibilities include entering customer orders, preparing quotes and creating production paperwork, using...

  • Order Entry Specialist

    6 months ago


    Toronto, Canada CTM BIOMEDICAL Full time

    Pioneering tissue-based medical solutions to help physicians treat biologic issues that are beyond their control: CTM is a biologic solutions company focused on surgical and non-surgical solutions to improve patient lives and reduce healthcare costs. We are a leading national US provider of human placental connective tissue products for surgical use to...

  • Order Entry

    6 months ago


    Toronto, Canada Quarterback Transportation Full time

    At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team. By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level. We are looking for an...

  • Order Entry

    5 months ago


    Toronto, Canada Quarterback Transportation Full time

    **At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.** By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level. We are looking for an...

  • Order Entry Specialist

    5 months ago


    Toronto, Canada Dodds Garage Doors Full time

    **About the Role**: We are looking for a Purchasing / Data Entry clerk with a high attention to detail, who thrives in a fast-paced environment to ensure accurate and timely orders are made from suppliers. Key Responsibilities - Taking sales orders and measure sheets from the salesperson, creating purchase orders - Order products through vendor-specific ERP...


  • Toronto, Canada MediSystem Pharmacy Limited Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**: At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it’s your first job or you’re ready for a new challenge, MediSystem Pharmacy can turn...


  • Toronto, Canada Cintas Full time

    **Requisition Number**: 169679 Cintas is seeking a Customer Service Data Entry Assistant. Responsibilities include batching orders; keying orders; answering general mail box phone calls; providing order assistance to sales representatives. **Skills/Qualifications**: Required - High School Diploma/GED - Minimum 1 year phone and/or face-to-face customer...


  • Toronto, Canada Cintas Full time

    **Requisition Number**: 152994 Cintas is seeking a Customer Service Data Entry Assistant. Responsibilities include batching orders; keying orders; answering general mail box phone calls; providing order assistance to sales representatives. **Skills/Qualifications**: Required - High School Diploma/GED - Minimum 1 year phone and/or face-to-face customer...


  • Toronto, Canada Active Dynamics Full time

    **Active Dynamics** is a progressive OEM supplier that designs, tests, and manufactures unique solutions for multiple systems and multiple industries. These full-service, end-to-end capabilities are paired with a collaborative, creative approach, global reach, and agile structure to offer real-world benefits in terms of turnaround time, cost, service, and...

  • Order Entry Clerk

    3 months ago


    Toronto, Canada St. Helen's Meat Packers Limited Full time

    **Summary** **Job Duties** - Responsible for collecting and ensuring the correct information for billing - Invoicing and billing - EDIs - Customer Service - Perform basic management of electronic files (e.g. print, copy, filing) - Access information from a computer and/or maintain a computer database - Perform general office duties such as photocopying,...

  • Order Entry Specialist

    6 months ago


    Toronto, Canada Trevor Frances Recruitment Full time

    Ready to dive into an exciting role where you'll be the ultimate customer support maestro? Our client is on the lookout for a dynamic individual to join their team as the go-to liaison between their internal squad and the cherished customers. If you've got a knack for turning frowns upside down and making customers' day, this could be your perfect...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...


  • Toronto, Canada EMSL Canada Inc. Full time

    **About us** We are professional, agile, and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting '''Duties:''' - Perform data entry tasks with a high level of accuracy and efficiency - Input customer information into computerized systems - File and organize documents in both physical and electronic...


  • Toronto, Canada Robert Half Full time

    We are offering a contract employment opportunity for an Order Desk Associate in Etobicoke, Ontario. This role is integral to our operations, where you will be required to manage data entry tasks, handle internal and external communication effectively, and utilize your knowledge of Electronic Data Interchange (EDI) and Enterprise Resource Planning (ERP)...


  • Toronto, Canada Urban Nature Store Full time

    **Customer Service/Mail Order Lead Hand - Toronto** We are seeking a dedicated Customer Service/Mail Order (CSMO) Lead Hand to oversee the operations and activities of the mail order department. Their primary responsibility is to ensure that mail order processes are efficient, accurate, and meet customer expectations, ensuring excellent service delivery and...


  • Toronto, Canada AGM Advantage Full time

    **Entry Level Sales, Marketing and Customer Service in Kitchener** **This is NOT a remote position** Looking for an entry-level position that combines sales, marketing and customer service? Look no further. Submit your resume here for immediate opportunities! **Benefit from our comprehensive training and full mentorship.** AGM Advantage is a winning team...


  • Toronto, Canada AGM Advantage Full time

    **Entry Level Sales, Marketing and Customer Service in North York** **This is NOT a remote position** Looking for an entry-level position that combines sales, marketing and customer service? Look no further. Submit your resume here for immediate opportunities! **Benefit from our comprehensive training and full mentorship.** AGM Advantage is a winning team...


  • Toronto, Canada AGM Advantage Full time

    **Entry Level Sales, Marketing and Customer Service in Toronto** **This is NOT a remote position** Looking for an entry-level position that combines sales, marketing and customer service? Look no further. Submit your resume here for immediate opportunities! **Benefit from our comprehensive training and full mentorship.** AGM Advantage is a winning team of...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Position Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...