Order Entry Specialist

5 months ago


Toronto, Canada Dodds Garage Doors Full time

**About the Role**:
We are looking for a Purchasing / Data Entry clerk with a high attention to detail, who thrives in a fast-paced environment to ensure accurate and timely orders are made from suppliers.

Key Responsibilities
- Taking sales orders and measure sheets from the salesperson, creating purchase orders
- Order products through vendor-specific ERP Systems (online ordering portal)
- Reviewing order confirmations for accuracy / data-entry errors
- Learning and mastering the internal ERP system, ServiceTitan to improve efficiency
- Assisting in tracking and processing warranty claims to manufacturers
- Confirm internal system costing is accurate vs. vendor costing
- Participate in cross-functional teams to support operations.
- Stay current on manufacturers' product specifications and technical details.

Experience and Qualifications
- Must have exceptional attention to detail
- Thrive in a repetitive, time-sensitive environment (orders need to be placed before end of sale)
- Minimum 2+ years’ experience in a detailed-oriented, data-entry role; purchasing or order entry experience considered a strong asset
- Experience with ServiceTitan platform is considered an asset
- Experience in the construction industry is considered an asset
- Ability to multi-task, prioritize, and manage time to meet deadlines.
- Good organizational and administrative skills.
- Ability to work with mínimal supervision.

**Working Conditions**: 5 days per week in Office, North York

**Job Type**: Full-time
**Salary**: $50,000-$55,000 + 5% bonus

**Benefits**: free on-site parking, health care spending account

**About Dodds**:
Dodds Garage Doors is a 65-year-old family business whose passion is to serve our customers as the largest residential garage and entry door company in Southern Ontario.
We all work together to serve 800,000 satisfied customers by 2032.
We specialize in custom retrofitting garage doors, our sweet spot. If you want to belong to a team that does that well every day, this company’s a great fit for you. Our clients are residential, commercial, and industrial homeowners, property managers, and builders. If you have experience working with this type of client
- or want that experience
- this role will be a great fit.

**You will love it here if you**:
1. Are Customer Obsessed - we won’t rest until customers are 100% satisfied.
2. Have an Ownership Mentality - we take pride in our work and the Dodds brand.
3. Are a Problem Solver - we turn problems into opportunities and take initiative.
4. Have a Positive Attitude - we are resilient, enthusiastic, and dedicated.


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