Manager, Digital Communities
7 months ago
Are you interested in transforming the employee experience, making change in the world’s most well-known organizations, and bringing the future of work into the present? If yes, then you could be our next colleague LineZero is a trusted partner for Workplace from Meta, and we deliver powerful digital solutions to empower, connect and engage organizations. LineZero has developed a dedicated team of professionals to help customers adapt and subsequently evolve their people’s experience at work. The Manager, Digital Communities will lead various projects ensuring the successful adoption of Workplace and assisting organizations to be inclusive and drive an enabling culture for all their people.
**Responsibilities and Duties**:
- Develop a trusted advisor relationship with customer executive sponsors to create Workplace passion and satisfaction.
- Lead company-wide implementation of Workplace within large organizations, ensuring a high level of adoption.
- Work cross-functionally with stakeholders and business leaders to understand and translate their requirements and establish content and engagement strategies.
- Manage internal relationships; establish a strategy for internal updates to keep stakeholders informed on project progress
- Manage and maintain the customers relationship, ensuring that all customers attain a high level of adoption and business value from using Workplace.
- Adapt quickly to product changes and nuances and communicate these strategically to stakeholders.
- Plan and assist in building all campaigns to meet assigned client budgets and needs.
- Deliver quarterly business reviews for each client to measure and communicate ROI, identify problems, opportunities, and communicate all recommendations and action items to consulting and sales team.
**Qualifications**:
- Bachelor’s Degree in communications, marketing, technology, business, or media required
- 5 years of experience in a similar role or working in a in a consultancy or marketing agency preferred.
- Excellent project management skills required; experience in managing multiple projects required.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Technically Savvy with social media platforms/business collaboration platforms.
- Strong analytical skills with the ability to report and optimize strategy based on data.
- Proficient with Microsoft Office Suite and related software.
- Experience with enterprise network platforms such as Workplace from Meta, Slack, Yammer, Dynamic Signal, or similar platforms is a valuable asset
Diversity, Inclusion and Accessibility
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