Night Auditor
1 week ago
Job Summary:
**Responsibilities**:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently
- Answer phone calls and assist with inquiries
- Provide information about hotel services, facilities, and local attractions
- Handle guest requests and resolve any issues promptly
- Process payments and maintain guest accounts
- Maintain a clean and organized front desk area
**Requirements**:
- Previous experience in a hotel or guest services role is preferred
- Proficiency in using phone systems and other office equipment
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of hospitality industry practices and standards
- Ability to multitask and work effectively in a fast-paced environment
- Fluency in multiple languages is a plus (multilingual or bilingual)
- Excellent phone etiquette and communication skills
Join our team as a Night Auditor to create memorable experiences for our guests and contribute to the success of our hotel.
**Job Types**: Part-time, Permanent
Pay: $17.50-$18.00 per hour
Expected hours: 16 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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