Hotel Front Desk Clerk

6 months ago


Greater Sudbury, Canada Clarion Hotel Sudbury Full time

Reporting to the Guest Services Supervisor, the Guest Services Agent is responsible for ensuring guest satisfaction by dealing with guests in a pleasant, courteous, and professional manner, answering any questions and following up on requests and problems promptly. The Guest Services Agent is also responsible for maximizing the selling, up-selling and cross-selling of hotel rooms by turning prospect clients into hotel guests. It is also the responsibility of the agent to efficiently handle any function of the front office from the reception, to guest accounting, reservations, telephones, and guest check-in and out, in accordance with hotel policies and procedures.

**Job Types**: Part-time, Permanent
Part-time hours: 32 per week

**Salary**: $15.70-$15.80 per hour

**Benefits**:

- On-site gym
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
- Weekends only

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Greater Sudbury, ON P3C1T3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person



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