Hotel Receptionist

5 days ago


Sudbury, Ontario, Canada Canadiana Motel Full time
Job Title: Hotel Front Desk Clerk

Job Summary:
Canadiana Motel is seeking a detail-oriented and organized Hotel Front Desk Clerk to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling room reservations, and ensuring a seamless guest experience.

Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges, and receive payments
- Balance cash and complete balance sheets, cash reports, and related forms
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures
- Perform light housekeeping and cleaning duties
- Provide customer service

Requirements:
- High school graduation certificate or equivalent experience
- Willingness to work in a fast-paced environment
- Excellent communication and interpersonal skills

Benefits:
- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site housing options
- Paid time off (volunteering or personal days)
- Team building opportunities
- Variable or compressed work week
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