Order Management Specialist
3 months ago
**Join Our Team as an Order Management Specialist at Three Farmers Foods**
At Three Farmers Foods, we believe in wholesome food that not only nourishes people but also the land. We are committed to sustainable farming practices and delivering nutrient-rich foods directly from our Saskatchewan family farms to your table. **As an Order Management Specialist, you’ll play a vital role in supporting our mission while helping to maintain our exceptional customer service standards.**
**Position Overview** We’re looking for a proactive, detail-oriented individual to join our Operations Team as an Order Management Specialist. In this role, you'll manage customer orders from receipt through delivery, ensuring accuracy and adherence to timelines. You’ll work closely with cross-functional teams and stakeholders to drive operational efficiency and continuous improvements, helping us deliver on our promise of top-tier customer service.
**What You’ll Do**:
- Manage customer orders, ensuring compliance with requested arrival dates and data validation (Price, UOM, MOQ, etc.).
- Resolve non-compliance fines while proactively identifying opportunities to reduce charges and improve processes.
- Lead new customer onboarding, ensuring compliance with logistics, EDI, and customer service requirements.
- Maintain and update customer profiles, driving improvements in order management processes.
- Support inventory management, including stock audits, ERP data integrity, and inventory reporting.
- Assist with office clerical tasks, new product launches, and third-party labeling coordination.
**What You Bring**:
- Minimum 2 years of experience in Supply Chain or Order Management (required).
- Strong Excel and analytical skills with a background in CPG industry (preferred).
- Experience with EDI is an asset.
- Excellent problem-solving, planning, and organizational skills.
- Strong communication skills, both verbal and written, with internal and external partners.
- Ability to work independently, demonstrating adaptability and sound decision-making in a dynamic environment.
**Why Three Farmers Foods?** By joining us, you’ll become part of a company committed to sustainability, innovation, and high-quality food production. We believe in developing our team members and providing opportunities to grow both personally and professionally. At Three Farmers, you’ll make an impact not only within our company but also in the lives of our customers and communities.
**About Three Farmers Foods** Established in 2010, Three Farmers Foods is a grower-owned and operated consumer packaged goods brand rooted in Saskatchewan, Canada. We’re committed to mínimal processing and preserving the natural goodness of the food we produce. By combining innovative and responsible farming practices, we aim to create a hopeful future for generations to come.
**Job Types**: Full-time, Permanent
Pay: $60,000.00-$80,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Stock options
- Store discount
- Vision care
- Wellness program
Schedule:
- Evening shift
Ability to commute/relocate:
- Saskatoon, SK S7P 0E4: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- consumer packaged goods: 1 year (preferred)
- Supply chain: 2 years (preferred)
- administrative or accounting: 2 years (preferred)
Work Location: In person
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