Front Desk Customer Service

6 months ago


Bowmanville, Canada Kobes Nurseries Full time

**Front Desk Customer Service**:
Kobes Nurseries located in Durham region east of Oshawa has been a family owned and operated business for more than 50 years. Noted for its quality, service and supplying the landscape industry with ornamental nursery stock. At Kobes Nurseries we offer a challenging, fun, flexible and fast paced environment with a competitive salary and benefits package.

Key Responsibilities
- Participate in preparation for opening and closing the office
- Responsible for preparing invoices, credit notes, refunds and packing slips
- Ensure sales transactions are completed in an accurate manner
- Responsible for reconciling credit/debit card transactions
- Maintain accounts receivable and accounts payable files
- Actively greeting customers and assisting in a professional and efficient way
- Answering all phone calls and transferring to appropriate staff member
- Directing customers to appropriate staff when unable to assist yourself
- Maintain safety files and employees records such as signing off on safety policies, employee handbooks
- Gathers information for new employee files
- Organizing daily batch slips and bringing to appropriate location
- Data entry when requested by staff members
- Other duties as assigned

Key Qualifications
- Having plant knowledge is an advantage, but not a must
- Communication skills
- Attention to detail
- Ability to work under pressure
- Basic computer skills
- Strong organizational skills and multitasking
- Problem solving



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