Customer Service Ambassador

4 days ago


Bowmanville, Ontario, Canada Cineplex Full time

About the Role

Cineplex is seeking a skilled and charismatic Customer Service Ambassador to join our team. As an integral part of our front-line staff, you will play a crucial role in delivering exceptional entertainment experiences to every guest.

Job Summary

The Customer Service Ambassador will be responsible for providing top-notch customer service, ensuring seamless transactions, and maintaining a clean and welcoming environment. This is a dynamic role that requires strong communication skills, adaptability, and a passion for exceeding customer expectations.

Responsibilities

  • Provide personalized service to guests, addressing their needs and resolving any issues promptly.
  • Operate point-of-sale systems efficiently, handling cash and credit transactions accurately.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with colleagues to ensure smooth operations and achieve sales targets.

Requirements

  • High school diploma or equivalent required; post-secondary education an asset.
  • Provincial Smart Serve or Pro Serve Certification (where applicable) an asset.
  • Ability to work varying shifts, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.

What We Offer

  • A competitive hourly wage ($14-$16 per hour, estimated salary $28,800 - $32,640 per year based on 40 hours/week).
  • Tuition assistance program.
  • Employee assistance program.
  • Flexible scheduling to accommodate your lifestyle.
  • Discounted food and beverages on shift.
  • Opportunities for advancement and career growth.

About Cineplex

Cineplex is an equal opportunity employer committed to diversity and inclusion. We value a diverse workforce and promote a culture of respect, empathy, and understanding. If you're passionate about delivering exceptional customer experiences and working in a fast-paced environment, we encourage you to apply.



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