Service Coordinator

1 month ago


Oakville, Canada AWIN-Mercedes-Benz Oakville Full time

How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network

Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area.

Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Our **Mercedes-Benz Oakville **Luxury Dealership is looking for a **Service Coordinator** to join our amazing team

**Job Purpose**

The Service Coordinator is responsible for answering all incoming service department phone calls in an efficient and friendly manner. This position will book service appointments, assist management in performing various administrative tasks, oversee all appointments and consult with the management team regarding any discrepancies. The Service Coordinator ensures customer mobility when appointments are booked, balances the cash at the end of the day and will handle customer inquiries and if further information is required, a Service Consultant or member of the management team is consulted.

**Responsibilities**
- Answer all incoming phone calls within three rings.
- Answer any inquiries possible and acquire assistance if necessary.
- All customer interactions are to be performed in a friendly and helpful manner.
- Maintain and control service appointments.
- Perform service department administrative tasks as directed by management.
- Book service appointments as per the dealership’s appointment process.
- Arrange for customer mobility with the dealerships shuttle or loaner vehicle.

**Qualifications**
- High school diploma or equivalent
- Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook
- Excellent communication skills and customer service. Including written and verbal skills to communicate with all Service Consultants and Management
- Previous experience in a customer service role
- Ability to maintain filing systems and database
- Professional appearance & friendly disposition
- Ability to work efficiently in a high-pressure environment
- Experience using dealership related software is preferred

**Benefits**
- Competitive salary
- Excellent Group Benefits package.
- Group RRSP Contribution program.
- Work/life balance.
- Training and support programs.
- Boot and tool allowance.
- Tuition reimbursement program.
- Corporate support.
- Mentorship and development.
- Unlimited careers opportunities within our automotive group.

**Personal Attributes**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with minimum supervision.

**APPLY FOR A REWARDING CAREER TODAY**

**We thank all applicants for their response; however only those considered for an interview will be contacted.**

AWINJobs


  • Logistics Coordinator

    1 month ago


    Oakville, Canada FLS Transportation Service Limited Full time

    FLS Transportation is actively seeking a Logistics Coordinator for their office in Oakville, ON. Responsibilities: - Negotiate with carriers in order to maximize profitability and improve efficiency by identifying ways to improve cost savings; - Schedule/Coordinate truck shipments and address any issues that come up during transit; - Audit and correct...


  • Oakville, Canada CIS Ontario Full time

    or We invite applications for a full-time opportunity in the role of IT Services Coordinator reporting to the IT Manager and System Architect. This role will directly support both St. Andrew’s College and St. Anne’s School. The IT Services Coordinator is primarily responsible for dealing with various vendors and users when implementing projects....

  • Service Coordinator

    4 weeks ago


    Oakville, Canada your organization Full time

    **Service Coordinator** Golden Horseshoe Metering Systems (GHMS), part of the OEC group of Companies, provides comprehensive metering services to utility customers looking to provide individual suite metering for multi-dwelling retrofit and new construction projects. We are experienced in providing sales, design, installation and implementation of...

  • Service Coordinator

    5 days ago


    Oakville, Ontario, Canada Grundfos Full time

    Do you have experience in customer support? Would you like to work at one of the world's leading water technology companies where we pioneer solutions to the world's water and climate challenges and improve quality of life for people?If yes, then we have an interesting role for you What is the job about? We at Grundfos Canada are looking for a Service...

  • Service Coordinator

    1 month ago


    Oakville, Canada Naylor Full time

    Do you enjoy working in a busy office environment, have strong communication skills and excellent organizational skills? If so, Naylor has an exciting opportunity for you! We are currently seeking a Service Coordinator to support our Oakville office location. In this role, you will be responsible for… Dispatching field technicians to various service...


  • Oakville, Canada Levitt Safety Full time

    If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you! We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work! The...

  • Service Coordinator

    5 days ago


    Oakville, Canada Grundfos Full time

    Do you have experience in customer support? Would you like to work at one of the world’s leading water technology companies where we pioneer solutions to the world's water and climate challenges and improve quality of life for people? If yes, then we have an interesting role for you!   What is the job about? We at Grundfos Canada are looking for a...


  • Oakville, Canada Halton Regional Police Service Full time

    **The Team you are Joining - Who We Are**: The Halton Regional Police Service contributes to the safety and well-being of more than 620,000 residents in Halton Region which includes the Towns of Milton, Halton Hills and Oakville, and the City of Burlington. It is our continual pursuit of excellence that keeps Halton at the forefront of policing and as a...


  • Oakville, Canada Pop-A-Lock Toronto Full time

    **Service Coordinator** Pop-A-Lock is one of Canada’s largest and most trusted locksmiths. We pride ourselves on providing top-quality service to automotive, residential, and commercial customers. As we continue to grow the business, we are looking to hire a Service Coordinator. **As our service coordinator you will**: - Recommend solutions, provide...

  • Service Coordinator

    7 days ago


    Oakville, Canada The Minto Group Full time

    **Service Coordinator - **_Summer students or all those interested_ **Oakville, Ontario** **Build your future at Minto!** Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a...


  • Oakville, Canada Halton Regional Police Service Full time

    **The Team you are Joining - Who We Are**: The Halton Regional Police Service contributes to the safety and well-being of more than 620,000 residents in Halton Region which includes the Towns of Milton, Halton Hills and Oakville, and the City of Burlington. It is our continual pursuit of excellence that keeps Halton at the forefront of policing and as a...


  • Oakville, Canada SLAM Technologies Ltd. Full time

    SLAM Technologies Ltd. is currently seeking a Client Services Coordinator to be responsible for the implementation and support of our SLAM SaaS Applications. SLAM (Streamlined Asset Management) is a fast growing company focused exclusively on Facility and Infrastructure Asset Management. With public and private sector clients across North America, SLAM is...


  • Oakville, Canada SLAM Technologies Ltd. Full time

    SLAM Technologies Ltd. is currently seeking a Client Services Coordinator to be responsible for the implementation and support of our SLAM SaaS Applications. SLAM (Streamlined Asset Management) is a fast growing company focused exclusively on Facility and Infrastructure Asset Management. With public and private sector clients across North America, SLAM is...


  • Oakville, Canada Caivan Development Corporation Full time

    The **Coordinator, Quality, and Service,** plays a pivotal role in ensuring quality milestone tasks are accurately coordinated, as well as supporting the delivery of exceptional service to Caivan homeowners throughout their home buying journey. This position is responsible for streamlining processes and enhancing the overall customer experience. Please...


  • Oakville, Canada SLAM Technologies Ltd. Full time

    SLAM Technologies Ltd. is currently seeking a Client Services Coordinator to be responsible for the implementation and support of our SLAM SaaS Applications. SLAM (Streamlined Asset Management) is a fast growing company focused exclusively on Facility and Infrastructure Asset Management. With public and private sector clients across North America, SLAM is...


  • Oakville, Canada FLS Transportation Service Limited Full time

    FLS Transportation is actively searching for a Customer Service Representative for their Oakville, ON branch. The Customer Service Representative is an entry-level position providing operational support to Account Managers and Sales Executives. These activities include facilitating the day-to-day business needs of customer(s), responding to inquiries in a...


  • Oakville, Canada Kennedy Ford Full time

    **Kennedy Ford** **Oakville** is a family run and owned dealership looking to add an **Appointment Coordinator** to our team. As a key member of our Service Team you will be responsible for answering all inbound calls for our onsite Service Department while providing the highest levels of customer service. An outgoing positive attitude is key for success in...


  • Oakville, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career.. - Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. - If your calling is to be the “difference” by providing outstanding customer service,...

  • Coordinator, Sport

    1 month ago


    Oakville, Canada Golf Canada Full time

    **OPPORTUNITY**: Title: Coordinator, Sport & Golf Services Reports to: Manager, First Tee Network Relations Manager, Amateur Championships and Rules Senior Manager, Handicap & Course Rating Location: Golf Canada Head Office Status: Full Time Ideal Start Date: February 2023 **OVERVIEW**: Golf Canada is looking for a motivated, mission driven individual...


  • Oakville, Canada CIS Ontario Full time

    Role Overview To support our vision of empowered young women challenging and transforming the world, we are currently seeking an Advancement Services Coordinator. Reporting to the Director, Development, the Advancement Services Coordinator is a key member of the Advancement team and is responsible for Raiser’s Edge NXT database management, gift...