Student Housing Assistant

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:04/23/2024
**Req ID**: 37066
**Faculty/Division**: UofT Scarborough
**Department**: UTSC:Student Housing & Residence Life
**Campus**: University of Toronto Scarborough (UTSC)
**Position Number**: 00041779

**Description**:
**About us**:
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Department of Student Housing and Residence Life at the University of Toronto Scarborough is committed to creating an inclusive and welcoming environment that is conducive to students’ personal and academic success. Our department is responsible for planning and directing all aspects of the University of Toronto Scarborough’s student residences in order to provide accommodations and a community that promotes the development of our students. We work collaboratively with student service professionals across the campus in order to provide a wide range of activities, services and supports to enhance the quality of student experience.

**Your opportunity**:
**Your responsibilities will include**:

- Responding to enquiries within the defined scope of the role and redirecting as appropriate
- Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
- Booking rooms and arranging appropriate accommodations (e.g. check-in/check-out activities, move-in and residence orientation)
- Troubleshooting and resolving routine issues (e.g. replacement of lost keys)
- Disseminating information (e.g. provides information to students on: off-campus housing services, residence options, fees, amenities, residence life programs and student groups, housekeeping, maintenance needs, residence council)
- Coordinating meeting schedules, agendas, materials, action and follow-up items
- Determining logístical details and activities for events and/or programming (e.g. preparation of notices, invitations, attendance lists, registration, selling tickets)

**Essential Qualifications**:

- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
- Minimum three years of experience in a customer service position in a post-secondary institution
- Strong customer service skills
- Sound interpersonal, problem-solving, and organizational skills
- Strong oral and written communication required
- Ability to exercise sound judgment, tact, sensitivity and ability to serve a diverse student population
- Ability to prioritize work, particularly during peak periods and meet deadlines
- Proficient using Microsoft Word, Outlook, PowerPoint
- Ability to demonstrate professionalism and diplomacy in working with University staff, students, parents and landlords
- Attention to detail and ability to maintain accuracy
- Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

**Assets (Nonessential)**:

- Knowledge of UTSC and its student services
- Experience with a residence management database (e.g. StarRez) and Student Information Systems

**To be successful in this role you will be**:

- Approachable
- Organized
- Patient
- Problem solver
- Resourceful
- Tactful

**Notes**:

- A full job description is available upon request from the UTSC HR Office.

**Closing Date**: 05/08/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services

**Lived Experience Statement

  • Student Life and Housing Advisor

    2 weeks ago

    Toronto, Canada George Brown College Full time

    Competition Number: REQ 6059 TITLE:  Student Life and Housing Advisor DIVISION:  Student Engagement & Career Success SALARY:  Payband I, starting rate $ per hour HOURS:  Monday to Friday, 8:30 am to 4:30 pm HOURS PER WEEK:  35 LOCATION:  200 King STATUS:  Full Time Support EFFECTIVE DATE:  Immediately CLOSING:  May 3,...

  • Housing Worker

    1 week ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    Reporting to the Director of Housing & Special Projects, Margaret’s Housing and Community Support Services (Margaret’s) is seeking a Housing Worker that will assist individuals in searching for, securing, and sustaining affordable housing through the development of housing readiness and provision of case management for homeless individuals, along with...

  • Housing Assistant

    4 days ago

    Toronto, Canada York University Full time

    **Purpose**: The Summer Student position works in a support function within the relevant department in an administrative and/or a technical capacity. It provides the student with the opportunity to develop relevant skills and experience and receive experiential on-the-job training, guidance and mentorship. **Education**: Must be a current...

  • Student Insurance and Office Manager

    6 days ago

    Toronto, Canada Ignite Student Union Full time

    **About IGNITE** At IGNITE Student Union (IGNITE), we value individuals that show up as their whole selves and who are as diverse, inclusive, and fun as our student body. IGNITE is the official student union representing more than 33,000 full-time students at Humber College and the University of Guelph-Humber. To find out more about us and what we offer...

  • Finance Manager and Accounting Toronto Housing and

    16 hours ago

    Toronto, Canada Toronto Housing and Homeless Full time

    **POSITION PURPOSE SUMMARY: HYBRID DOWNTOWN SALARY 80-85K Toronto Housing and Homeless is looking for a Finance Manager with experience in the Non Profit or Public sector Finance Accounting Permanent Full Time Including Full Benefits matching RRSP** The Finance-Business Manager maintains the integrity of the general ledger for the shelters and social...

  • Housing Worker

    5 days ago

    Toronto, Canada YWCA Toronto Full time

    **Housing Worker (2 positions available) Job ID: ELM1028-repost** **Employment Type**:Full-Time, Permanent **Work Hours**:35 hours per week including evening and weekend hours; shares on-call duties **Salary**:$55,939 annually (L7), plus comprehensive benefits **Location**:150 Elizabeth Street, Toronto, Ontario M5G 0B1 **External Application...

  • Housing Worker

    5 days ago

    Toronto, Canada YWCA Toronto Full time

    **Employment Type**:Full-Time, Permanent **Work Hours**:35 hours per week including evening and weekend hours; shares on-call duties **Salary**:$55,939 annually (L7), plus comprehensive benefits **Location**:150 Elizabeth Street, Toronto, Ontario M5G 0B1 **Internal Application Deadline**:Friday, May 10, 2024 **External Application Deadline**:Monday, May...

  • Engineering Student

    3 days ago

    Toronto, ON, Canada Nova Scotia Provincial Housing Agency Full time

    Engineering Student Metropolitan District Location: Halifax, NS Type of Employment: Co-op Term Union Status: Non-union Competition # MET 24061 Closing Date: May 08, 2024 This is an exciting opportunity to advance your professional development through hands-on experience, training, and mentorship from highly qualified professionals. The skills and...

  • Engineering Student

    4 days ago

    Old Toronto, Canada Nova Scotia Provincial Housing Agency Full time

    Engineering Student Metropolitan District Location: Halifax, NS Type of Employment: Co-op Term Union Status: Non-union Competition # MET 24061 Closing Date: May 08, 2024 This is an exciting opportunity to advance your professional development through hands-on experience, training, and mentorship from highly qualified professionals. The skills and...

  • Engineering Student

    4 days ago

    Old Toronto, Canada Nova Scotia Provincial Housing Agency Full time

    Engineering Student Metropolitan District Location: Halifax, NS Type of Employment: Co-op Term Union Status: Non-union Competition # MET 24061 Closing Date: May 08, 2024 This is an exciting opportunity to advance your professional development through hands-on experience, training, and mentorship from highly qualified professionals. The skills and...

  • Engineering Student

    2 days ago

    Old Toronto, Canada Nova Scotia Provincial Housing Agency Full time

    Engineering Student Metropolitan District Location: Halifax, NS Type of Employment: Co-op Term Union Status: Non-union Competition # MET 24061 Closing Date: May 08, 2024 This is an exciting opportunity to advance your professional development through hands-on experience, training, and mentorship from highly qualified professionals. The skills and...

  • Student Registration Administrator

    17 hours ago

    Toronto, Canada CMU College of Makeup Art & Design Full time

    CMU College of Makeup Art and Design is one of North America's top-ranking post-secondary institutions for aspiring makeup artists specializing in film and television, special-effects, fashion, theatre and digital artistry. Our Student Services department is seeking a full-time **Student Registration Administrator** to liaise with students with respect to...

  • Resettlement housing Worker

    6 days ago

    Toronto, Canada Good Shepherd Centres Full time

    **Job description**: Reporting to the Director of Programs and Operations, the Resettlement/Housing Worker enhances the dignity and quality of life by assessing clients in personal crisis and assisting and advising on housing, social assistance, education, and other health and social issues. Our values of hospitality, compassion, faith and acceptance are...

  • Housing Worker

    3 days ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Employment Type: Full-Time, PermanentWork Hours: 35 hours per week including Evening and weekend hours; shares on-call duties)Salary: $55,939 annually (L7), plus comprehensive benefits Location: 150 Elizabeth Street, Toronto, Ontario M5G 0B1Internal Application Deadline: Friday, May 10, 2024External Application Deadline: Monday, May 13, 2024JOIN OUR...

  • Housing Worker

    3 days ago

    Toronto, Canada YWCA Toronto Full time

    Employment Type: Full-Time, PermanentWork Hours: 35 hours per week including Evening and weekend hours; shares on-call duties)Salary: $55,939 annually (L7), plus comprehensive benefits Location: 150 Elizabeth Street, Toronto, Ontario M5G 0B1Internal Application Deadline: Friday, May 10, 2024External Application Deadline: Monday, May 13, 2024JOIN OUR...

  • Housing Worker

    5 days ago

    Toronto, Canada YWCA Toronto Full time $55,939

    Employment Type:  Full-Time, PermanentWork Hours:  35 hours per week including evening and weekend hours; shares on-call dutiesSalary: $55,939 annually (L7), plus comprehensive benefits Location:  150 Elizabeth Street, Toronto, Ontario M5G 0B1Internal Application Deadline:  Friday, May 10, 2024External Application Deadline:  Monday, May 13, 2024 JOIN...

  • Housing Worker

    5 days ago

    Toronto, Canada YWCA Toronto Full time

    Employment Type:  Full-Time, PermanentWork Hours:  35 hours per week including evening and weekend hours; shares on-call dutiesSalary: $55,939 annually (L7), plus comprehensive benefits Location:  150 Elizabeth Street, Toronto, Ontario M5G 0B1Internal Application Deadline:  Friday, May 10, 2024External Application Deadline:  Monday, May 13, 2024 JOIN...

  • Leasing Assistant

    2 weeks ago

    Toronto, Canada American Campus Communities Full time

    We are seeking a full-time Leasing Assistant whose responsibilities include, but are not limited to: generating traffic of prospective customers by assisting in producing advertisements for periodicals, direct mailers, follow up letters, etc.; conducting all functions necessary to close the sale, including generating new leads, conducting tours, maintaining...

  • Program Support Coordinator

    5 days ago

    Toronto, Canada Toronto Foundation for Student Success Full time

    **Why Work for Toronto Foundation for Student Success**: You will be part of a thriving organization that truly makes a direct, positive impact on the lives of children and youth across Toronto. **The Opportunity**: The Toronto Foundation for Student Success (TFSS) is a registered charity. We advocate for students, identifying and initiating programs to...

  • Student Account Representative

    7 days ago

    Toronto, Canada Northeastern University Full time

    About the Opportunity The Student Account Representative serves as the primary contact for students, parents, faculty, staff and other involved parties concerning all related activities regarding Student Accounts for Northeastern’s Canadian campuses located in Toronto and Vancouver. This position provides the highest level of customer service (via in...